Operations Manager - Market Launcher

About Abode Money
Abode Money is the first financial manager for homeowners. We save homeowners money on property taxes, insurance, mortgage and more, every year. Our vision is to be the first to create an ongoing relationship with 80M+ homeowners.

Homeowners spend $2T+ a year on their homes with almost no help. We're the first and only company that can lower property taxes in all 50 states, and there's no better way into the homeowner relationship than the bill everyone hates.

Most consumer fintechs are building slightly better versions of products that already exist. We're using AI to turn work that has always been a service into software, and there has never been a better moment to do it.

We've raised $25M from Permanent, Drive, Sequoia, Core VC and 81 Collection.The Role
You'll take new markets from zero to running. When we choose a new state or county, you own launch readiness: the county setup, the deadlines, the admin, and the workflows the team needs to file appeals there.

You'll work with our property tax experts, the operations team, and engineering. Each launch ends with a playbook and a handoff to steady-state operations, so the next one goes faster than the last.

What You'll Do

• Launch Readiness: Own the plan and execution for each new market, from first research to the first appeals filed.

• County Setup: Build county configurations and deadline tracking so every filing window is covered.

• Market Entry Admin: Handle the administration needed to operate in a new market, including records requests and county registrations.

• Launch Workflows: Stand up filing reconciliation, hearing, settlement, and inbox workflows, and test them with operations and engineering.

• Handoff and Reporting: Write the SOPs that move a market to steady-state operations and report on how each market you launched is performing.

Who You Are

• In Austin or willing to relocate. We work in person 5 days a week.

• 3+ years in operations, program management, or launching new locations or markets

• Experience running projects with many deadlines and outside stakeholders at the same time

• You build a system the first time you do something so the second time is easier

• You're comfortable writing clear tickets for engineers and testing what they ship

• You use AI tools to research rules, draft SOPs, and keep trackers up to date

Our Values
We hire people who want to own their work outright.

• Take ownership. You get more autonomy here than almost anywhere else. Own the outcome, make the calls, and see it through.

• Move fast. Speed is our only advantage, so we ship first and refine after. Sometimes that means fixing things in the open, and we're fine with that.

• Dive deep. Go to the source. Pull the data, read the county code, call the assessor. The details are where we win.

• Be intellectually curious. Learn new domains fast and keep asking why. Now is the time to work smarter, and AI is how we do it.

• Go all in. We work hard and put in long hours because the window in front of us won't stay open forever. We're looking for people who want to do the same.

Compensation
$130,000 – $150,000 base, plus equity