Core Clinical Lab Manager

Under limited supervision, delivers of high quality, cost-effective patient care services and administrative management of Pathology services in the Clinical Laboratory and Point of Care Testing. Responsible for the ongoing planning and operations of the department.

Education

Bachelor’s degree in Laboratory Medicine or related field. Master’s degree preferred

Experience

8 years in Laboratory Medicine discipline with 5 years management experience in a relevant professional and clinical environment in a progressively responsible role

Knowledge, Skills and Abilities

• Knowledge of: Anatomic Pathology, Clinical Laboratory, Customer / Client Services, Phlebotomy and Information Systems
• Skill in leadership, written communication, innovative problem solving
• Skill in systematic data analysis, problem analysis and goal planning
• Skill in computers and personal productivity applications
• Able to encourage collaborative efforts between functional teams

Licensures, Certifications

Certification in Medical Technology through an accrediting agency (such as ASCP) or a subspecialty certification in a discipline in which the employee is to work

Physical Requirements

• Able to lift lightweight objects (20 to 40 pounds), and/or bending and stooping occasionally

Working Conditions

• Rare exposure to distasteful odors, low level electromagnetic forces (EMF), hazardous chemicals and hazards of communicable disease and infection when performing analysis on patient specimens

Conditions of Employment

Maintain required certification

Principal Duties and Responsibilities

Operations Management:

• With minimal supervision facilitates a multifunctional team to ensure Clinical Laboratory operations provide efficient, high quality, cost-effective laboratory services. Develops and implements work processes for all areas of responsibility.  Establishes polices for all clinical and business operational tasks within assigned areas

Strategic Operations Management:

• Directs the evaluation of new technologies, procedures and supplies.  Provides counsel on new test or service implementation. Plans, implements and monitors achievement of strategic business objectives. Communicates initiatives to appropriate personnel. Identifies, implements and monitors new practice opportunities for growth.  Provides investigation and resolution for issues brought up by clinicians and customers related to Clinical Laboratory testing

Service Excellence:

• Monitors, investigates and responds to customer, physician and pathologist feedback, modifying technical and office systems, processes as needed
• Maintain or improves Key Performance Indicators

Human Resources Functions:

• Manages human resources within established productivity guidelines and the personnel budget. Facilitates training and development efforts.  Maintains employee competencies. Monitors and reviews work performance of the staff. Interviews and selects personnel. Provides development opportunities to staff
• Responsible for the supervision of Medical Technologists, Medical Technicians, Laboratory Clinical Specialist, Medical Tech Specialist Shift Supervisor, Chemistry and Point of Care Testing Lead Coordinator and Laboratory Informatics Coordinator

Quality and Patient Safety Initiatives:

• Oversees staff involvement in quality control and improvement efforts, general safety, and infection control procedures
• Initiates, monitors, evaluates performance improvement on a unit level as needed
• Monitors trends, reviews and revises systems/processes as appropriate

All roles must demonstrate GBMC Values:

Respect

I will treat everyone with courtesy. I will foster a healing environment.

• Treats others with fairness, kindness, and respect for personal dignity and privacy
• Listens and responds appropriately to others’ needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

• Meets and/or exceeds customer expectations
• Actively pursues learning and self-development
• Pays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Seeks out the ideas of others to reach the best solutions
• Acknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

• Demonstrates honesty, integrity and good judgment
• Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

• Embraces change and improvement in the work environment
• Continuously seeks to improve the quality of products/services
• Displays flexibility in dealing with new situations or obstacles
• Achieves results on time by focusing on priorities and manages time efficiently

Pay Range

$86,851.13 - $156,332.04

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.