Administrative Behavioral Health Technician

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Provides administrative support, employee training, client enrichment activities, and assistance that enables USC clients to meet the goals and objectives of the treatment plan.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High school diploma or equivalent

2. Valid driver’s license

3. State criminal background check and Federal (if applicable), as required for regulated areas

EXPERIENCE:

1. One (1) year of additional training or related experience.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Two (2) years or more of post high school training in the human service field or education setting.

EXPERIENCE:

1. Previous experience with payroll.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Reviews and reconcile worked hours for BHTs

2. Provides shift coverage for BHTs if primary staff/BHTs do not pick up open shifts

3. Functions as component of USC on-call after hours system

4. Monitors quality service delivery

5. Attends meetings and provide assistance to supervisors and clinical staff

6. Drafts work schedules using templates and send to supervisor for approval

7. Provides staff with weekly shift openings and tries to arrange coverage of open shifts and reaches out to other departments to find coverage.

8. Coaches new employees and administer 1-on-1 training (“shadow training”)

9. Schedules, documents, and verifies client appointments

10. Arranges and provides transportation for clients

12. Monitors completion and accuracy of required documents

13. Organizes and present documentation, client, records, and other information to billing department and clinical staff

14. Types, edits, and composes reports and correspondence of routine nature, as well as matters requiring confidentiality.

15. Tracks and order supplies and provides receipts to appropriate dept. in a timely manner.

16. Audits documentation and ensure secure transit of documentation between main center and remote office location

17. Exercises good judgment in making decisions that are in the client’s best interest while handling a variety of different tasks when interacting with people with behavioral health problems

18. Completes required documentation including but not limited to: progress notes, SALs, task analyses, observation notes, census documentation, medical records or any other documentation necessary to fulfill program goals in both content and structure.

19. Maintains all required documentation in compliance with organizational, state and federal regulations in a timely and accurate manner. 

20. Assists with all job duties associated with BHT job description when needed.

21. Attends refresher courses/trainings as needed or as assigned by manager.

22. Coordinates schedules during call-offs, creates schedules and processes billing paperwork.

23. Escalates any issues as they arise.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Hearing within normal range.

2. Sitting for prolonged periods of time.

3. May be required to walk to various areas throughout the department or community.

4. Manual dexterity used in operating standard office equipment.

5. Must be able to stand for long periods of time, sit for long periods of time, stoop, crouch, pull, push, grasp, and lift in order to perform duties associated with this position.

6. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping, and feeling are necessary body movements utilized in performing this position.

7.Employee must be able to lift, move and position clients of all weights with varying amounts of assistance in a fair manner on a regular and recurring basis. 

8. Employee must be able to perform work lifting up to 20 pounds of force regularly. Assignments to client homes that require heavier lifting may be required, as determined by the client’s Physical Demands Documentation Check Off List.

9. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Community

2. Office

SKILLS AND ABILITIES:

1. Prior experience with use of Microsoft Office Suite software applications.

2. Good verbal and writing skills.

3. Basic mathematical skills.

4. High level time management skills.

5. Able to type at least 35 WPM.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

USC Healthy Minds

Cost Center:

3048 USC Act Program I

Address:

6 Hospital PlazaClarksburgWest Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.