ALTEN Mexico

Engineering and technology consulting services

Delivery Lead SAP SIRH

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeRabat, MoroccoNo salary listedHybrid

About the Job

Requirements

A Bac+5 qualification from an engineering school or equivalent university degree with a specialization in computing, or significant equivalent experience.
Five to ten years of experience with HR information systems solutions such as SAP HR, SuccessFactors, or equivalent.
Confirmed experience leading application delivery for a critical scope with high business visibility.
Knowledge of HR business processes including payroll, training, talent, and personnel administration.
Knowledge of SAP HR, SuccessFactors, and HR4U operation, configuration, and evolution.
Knowledge of the RUN/BUILD cycle, incident and backlog management, MCO/MCS, and service-level agreements.
Knowledge of application security, SOX rules, and TGITS standards.
Experience with application roadmaps, structured reporting, dashboards, and capacity management.
Ability to coordinate multicultural teams and liaise with integrators and centers of expertise.

Responsibilities

Ensure service quality, availability, and performance of HR information system application modules.
Monitor incidents, requests, and changes not handled by the service desk.
Ensure cyber compliance and application security, including audits, corrective actions, MCO, and MCS.
Oversee obsolescence, updates, enhancements, and maintainability of the solutions.
Synchronize application delivery daily across business stakeholders, business analyst teams, and technical teams, including nearshore and offshore teams.
Liaise with integrators and centers of expertise.
Arbitrate priorities with business and technical leads.
Build or co-consolidate the technical and functional roadmap.
Prepare and validate the transition to recurring operations (Move to Run).
Define service levels, commitments, and expected quality criteria.
Ensure compliance with TGITS standards, methodologies, and SOX rules.
Maintain process, operations, and security-instruction documentation.
Track the backlog, workload, milestones, and commitments.
Verify deliverable quality and compliance with service-level agreements.
Produce recurring structured reporting, including dashboards and indicators for quality, incidents, backlog, service-level agreements, and capacity.

Desired Qualifications

Experience in the energy sector is a significant advantage.

Description du poste

L'objectif de la mission est de garantir la continuité, la qualité et la performance des solutions SIRH (SAP HR, SuccessFactors, HR4U), en pilotant le delivery applicatif en coordination avec les équipes métiers, techniques et les parties prenantes, dans un contexte nearshore et multicontexte.

Le/la consultant(e) aura pour responsabilités :

Garantir la qualité de service, la disponibilité et la performance des modules applicatifs SIRH.
Suivre les incidents, les demandes et les évolutions non traitées par le service desk.
Assurer la conformité cyber et la sécurité applicative (audits, correctifs, MCO/MCS).
Superviser l'obsolescence, les mises à jour, les évolutions et la maintenabilité des solutions.
Synchroniser quotidiennement le delivery entre les métiers, les équipes BA et les équipes techniques (TGITS, nearshore/offshore).
Assurer le lien avec les intégrateurs et les centres de compétences.
Arbitrer les priorités en collaboration avec les responsables métiers et techniques.
Construire ou co-consolider la roadmap technique et fonctionnelle.
Préparer et valider le passage en mode récurrent (Move to Run).
Définir les niveaux de service, les engagements et les critères de qualité attendus.
Garantir l'application des standards TGITS, des méthodologies et des règles SOX.
Tenir à jour la documentation (processus, exploitation, consignes de sécurité).
Suivre le backlog, les charges, les jalons et les engagements.
Vérifier la qualité des livrables et le respect des SLAs.
Produire un reporting structuré et récurrent (tableaux de bord, indicateurs qualité, incidents, backlog, SLA, capacité).

Qualifications

Diplômé(e) d’un Bac+5 en école d'ingénieur ou équivalent universitaire avec une spécialisation en informatique, ou justifiant d'une expérience significative équivalente.

Expérience : 5 à 10 ans d'expérience sur des solutions SIRH (SAP HR, SuccessFactors ou équivalent). Expérience confirmée en pilotage de delivery applicatif sur un périmètre critique à forte visibilité métier.

Une expérience dans le secteur de l'énergie constitue un atout majeur.

Compétences requises :

SIRH : SAP HR, SuccessFactors, HR4U – exploitation, configuration, évolutions
Processus métiers RH : paie, formation, talent, administration du personnel
Delivery & Run : cycle RUN/BUILD, gestion des incidents et du backlog, MCO/MCS, SLA
Conformité : sécurité applicative, règles SOX, standards TGITS
Pilotage : roadmap applicative, reporting structuré, tableaux de bord, gestion de la capacité
Transverse : coordination d'équipes multiculturelles, lien intégrateurs et centres de compétences

Informations supplémentaires

Looking forward to hearing from you !

About the Company

ALTEN Mexico

Engineering and technology consulting services

ALTEN Mexico provides engineering and technology consulting services by supplying highly specialized engineers who embed within client teams to work on complex projects. The way it works is by offering a flexible pool of talent for research and development needs, allowing clients to access experts without committing to permanent hires. The company differentiates itself through a focus on embedded engineering consultants, serving sectors like telecommunications, aerospace, and information systems, and by expanding its reach via organic growth and acquisitions across Europe and globally. Its goal is to help clients access top engineering expertise efficiently while growing the business through deliberate geographic and service expansion.

Company size: Not listed
Company stage: IPO
Headquarters: Boulogne-Billancourt, France
Founded: 1988

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