Assistant Manager

Job Description

Key Responsibilities:

• Run the Shift: Lead the team during rush hours, assigning tasks and keeping energy high.
• Cost Control: Manage inventory, cash, and labor to keep the store profitable.
• Team Building: Train and coach drivers and insiders to meet service standards.
• Customer Service: Handle customer concerns with professionalism and fix problems on the spot.
• Operations: Ensure the store is clean, safe, and fully stocked for the next shift.

Qualifications

Requirements:

• Experience: Previous leadership or food service experience is a plus (but we will train the right attitude).
• Availability: Must be available to work nights, weekends, and closing shifts.
• Reliability: You are the example. Punctuality and professional conduct are non-negotiable.
• Math Skills: Ability to count cash and manage basic inventory calculations.
• Driver's License: Valid driver's license and reliable transportation.

Detailed Job Requirements & Working Conditions:

Physical Demands
Team members must be able to stand for long periods and walk on various surfaces (tile, linoleum). Listing and carrying requirements include:

• Lifting: Unloading supplies up to 50 lbs and stacking them on shelves up to 72" high.
• Carrying: Moving ingredients (up to 30 lbs) and dough trays (approx. 12 lbs) over short distances.
• Movement: Occasional climbing (ladders/stairs) and pushing/pulling dollies (requiring up to 7.5 lbs of force).
• Dexterity: Motor coordination to rapidly perform precise movements with hands/fingers (typing, pizza making).

Working Conditions & Hazards
Work is performed in a fast-paced environment with exposure to:

• Temperatures: Extreme ranges from 36°F (walk-in cooler) to 90°F+ (kitchen) and up to 500°F (ovens).
• Environment: Exposure to cornmeal dust, food fumes, cramped quarters, sharp edges, and moving mechanical parts.
• Outdoors: Occasional exposure to adverse weather during trash removal or tasks outside the store.

Mental & Sensory Requirements

• Sensing: Must have near/mid-range vision, depth perception, and the ability to differentiate hot/cold surfaces. Must be able to hear and speak clearly on the telephone.
• Temperament: Ability to direct activities, work under stress, meet strict quality standards, and make quick decisions while dealing with customers and crew.

Additional Information

Benefits:

• Bonus Structure: Competitive pay with bonus potential (13 periods/year).
• Schedule: Flexible hours with 40+ hours available weekly.
• Time Off: Paid Time Off (PTO) and Paid Sick Time.
• Discounts: Employee food discount.
• Healthcare: Health, Vision, Dental, and Life Insurance.
• Support: Virtual Mental Health Support Access and Critical Illness/Accident coverage.