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Whataburger

Runs a burger chain serving made-to-order meals

Market Leader

Food & Beverage Operations ManagementPosted on Nov 11
Full-timeTulsa, OK, USAHybrid

About the Job

Requirements

  • Have a bachelor’s degree or an equivalent combination of education and progressive work experience.
  • Have 8+ years of experience leading and developing teams across multiple organizational levels.
  • Have multi-unit leadership experience in the restaurant, hospitality, retail, or related industry, or relevant experience.
  • Demonstrate success influencing, motivating, and developing leaders.
  • Demonstrate strong business, operational, and financial acumen.
  • Have a proven track record of managing profit and loss performance.
  • Have the ability to manage multiple priorities in a fast-paced environment.
  • Possess strong communication, coaching, and relationship-building skills.
  • Possess Food Safety Certification and Food Handler Certification, or the ability to obtain them as required.
  • Possess a valid driver’s license and meet Whataburger’s Motor Vehicle Record eligibility requirements.
  • Be able to travel regularly within and outside the assigned market as business needs require.

Responsibilities

  • Oversee 4–12 restaurants within an assigned market generating multi-million-dollar annual revenue.
  • Lead Operating Partners and their teams to achieve business results, develop future leaders, and deliver hospitality.
  • Drive strategic growth, operational excellence, and financial performance while fostering accountability, collaboration, and continuous improvement.
  • Create opportunities for employees and leaders to grow, champion guest and employee experiences, unite restaurant teams around common goals, and lead change and innovation for long-term market growth and performance.
  • Lead operational performance across multiple restaurants.
  • Coach, develop, and hold Operating Partners accountable for results.
  • Drive sales growth, profitability, and customer satisfaction.
  • Build high-performing teams and strengthen leadership pipelines.
  • Execute market strategies and business plans.
  • Ensure compliance with food safety, operational, and brand standards.
  • Analyze business performance and market trends to identify growth opportunities and drive results.
  • Lead restaurant openings, transitions, and change initiatives.
  • Partner with cross-functional teams to support business objectives.
  • Allocate resources and prioritize market-wide opportunities.
  • Foster a culture of collaboration, accountability, and innovation.
  • Represent and protect the Whataburger brand in the communities served.
  • Support restaurants across an assigned market in a field-based role, working from a home office when not traveling and collaborating virtually as needed.

Desired Qualifications

  • Experience leading high-volume, multi-unit restaurant operations.
  • Experience supporting new restaurant openings and market growth.
  • Expertise in talent planning, succession management, and leadership development.
  • Experience leading large-scale operational or organizational change initiatives.
  • Proficiency with restaurant operations, back-of-house, and point-of-sale systems.
  • Advanced skills in Microsoft Excel, PowerPoint, and business analysis tools.
  • Strong community engagement and local brand-building experience.
  • A demonstrated record of developing leaders and building high-performing teams.

About the Company

Whataburger

Runs a burger chain serving made-to-order meals

Whataburger runs a quick-service restaurant chain serving made-to-order burgers, chicken, breakfast and other meals to guests across the South and beyond. Its signature burgers use never-frozen beef on toasted five-inch buns, with toppings such as jalapenos, extra bacon and pickles made to order; most restaurants operate around the clock, 364 days a year. The company sells meals through its restaurants, drive-throughs, curbside pickup, delivery and online ordering, while original-recipe sauces and other foods also reach grocery shelves across the United States. Founded in Corpus Christi in 1950, Whataburger moved its home office to San Antonio, Texas, in 2009.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
San Antonio, TX
Founded
1950

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