Full-Time

Case Manager

The City of Providence

The City of Providence

Municipal government of Providence

No salary listed

Middletown, RI, USA

In Person

Based on-site in Middletown, with visits to family apartments across Aquidneck Island and rotating on-call duties.

Associate's

Category
Social & Community Services (1)
Required Skills
Customer Service
Requirements
  • An associate degree in human services, such as psychology, social work, or marriage and family, or an equivalent combination of education and experience is required.
  • Experience working in diverse settings with people across socioeconomic spectrums and with staff, residents, local agencies, contractors, lenders, and other stakeholders is required.
  • Strong organizational, computer, and customer-service skills are required.
  • A valid driver's license, reliable vehicle, and auto insurance are required.
Responsibilities
  • Provide case management services to families experiencing homelessness in the Permanent Supportive Housing Program.
  • Initiate intervention strategies to help families and clients access necessary services, improve self-sufficiency, and secure more permanent housing.
  • Assist clients with accessing mainstream benefits and coordinating with community resources.
  • Support landlord relationships and client success during participation in the Permanent Supportive Housing Program.
  • Work on-site at Lucy's Hearth and visit families in apartments at various sites across Aquidneck Island.
  • Participate in rotating on-call duties as assigned.
The City of Providence

The City of Providence

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The City of Providence is best understood as the municipal government for Providence, Rhode Island. Residents, businesses, and neighborhoods interact with services provided by civil servants and appointed leadership. Its departments deliver public works, planning, recreation, public safety, administration, community services, and other city functions. Roles span operations, policy, engineering, inspections, parks, finance, technology, legal, and public-facing services. The official current recruiting destination is jobs.providenceri.gov; the stored third-party ATS URL should be replaced.

Company Size

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Total Funding

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Headquarters

Providence, Rhode Island

Founded

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Simplify Jobs

Simplify's Take

What believers are saying

  • On May 22, 2026, Providence advanced $8.8 million for housing, homelessness prevention, and shelter upgrades.
  • The Police Department won a $2.5 million DOJ grant to hire 20 officers.
  • The March 2026 ACT partnership kept Providence Public Library galleries active despite funding cuts.

What critics are saying

  • Providence’s FY26 budget raised residential taxes 6%; FY27 faces higher school-settlement obligations.
  • The $25 million WaterFire Arts Center and Doorley building purchase loads more debt through 2046.
  • Federal HUD funding still needs final approval; any delay freezes housing projects and contractor payments.

What makes The City of Providence unique

  • Providence uniquely controls HUD entitlement dollars; 2026-27 package funds housing, shelters, and homebuyers.
  • Smiley’s city backs WaterFire and the Arts Center, preserving Providence’s signature cultural engine.
  • The city pairs social services with visible street-level programs, like the 2025 EMS bike unit.

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Benefits

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Remote Work Options

Company News

City of Providence
May 22nd, 2026
Mayor Brett Smiley, Providence City Council advance $8.8 million federal housing and community investment package.

Mayor Brett Smiley, Providence City Council advance $8.8 million federal housing and community investment package. PROVIDENCE, RI - Mayor Brett P. Smiley and Councilwoman Mary Kay Harris (Ward 11) today announced passage of the City's HUD Entitlement Grants Budget for Program Year 2026-27, advancing critical investments in affordable housing, homelessness prevention, shelter improvements and essential services for Providence residents. "This funding package reflects our shared commitment to making Providence a more affordable, stable and resilient city," said Mayor Brett P. Smiley. "These investments will help families stay housed, expand pathways to homeownership, strengthen critical community services, and support the long-term development of affordable housing throughout our city. I want to thank the City Council, and especially Councilwoman Mary Kay Harris, who has helped lead this work as Chair of the URRP Committee and champion meaningful investments since joining the Council in 2015." Developed through close collaboration between the Smiley Administration and City Council, the package invests $5.45 million in federal Community Development Block Grant funding to support housing, neighborhood improvements and essential community services across Providence. The ordinance, which also authorizes the City's annual federal funding applications through the CDBG, HOME, ESG and HOPWA programs, received second passage by the City Council on Thursday and was signed by Mayor Smiley today. This budget will then be incorporated into an Annual Action Plan and submitted to HUD for final approval and release of funds. "All the councilors agree that putting money into the care and enrichment of our wards is of the utmost importance," said Councilwoman Mary Kay Harris (Ward 11). "Every dollar that goes to our community centers and service organizations has an exponential return on investment when it comes to both the literal and figurative health of our city." The package sustains and expands support for programs serving some of the city's most vulnerable neighbors, including increased allocations to Clinica Esperanza to expand healthcare services for uninsured and underinsured residents, the Mathewson Street Church meal site and Amos House's A Hand Up program. The package also includes significant housing investments, including: - $550,000 in HOME funds for a downpayment and closing cost assistance program that will provide forgivable purchase loans to first-time homebuyers. - $200,000 in CDBG funding to the Providence Housing Authority for predevelopment work at 200 Chad Brown to support the future transformation of the property into affordable housing. Funding will support environmental site assessment, architectural and engineering design and construction cost estimation. Additional investments to preserve and improve housing and shelter infrastructure include: - $657,360 in CDBG funding to Amos House to rehabilitate homes at 428, 430 and 434 Pine Street. The reinvestment will address aging building conditions and preserve 14 housing units for current and future residents. - $79,170 to Crossroads Rhode Island for domestic violence shelter capital improvements. - $275,000 to West Elmwood Housing Development Corporation for capital improvements at Sankofa Apartments. - $40,000 to Operation Stand Down Rhode Island for capital improvements to veterans housing. The CDBG, HOME, ESG and HOPWA programs provide federal resources that help municipalities expand housing access, improve the lives of low-income residents and invest in neighborhood revitalization and community development initiatives.

OPEN
Mar 23rd, 2026
Providence Public Library curatorial collaboration.

Providence Public Library curatorial collaboration. Providence Public Library (PPL), in partnership with AS220, OPEN, and the City of Providence's Department of Art, Culture and Tourism (ACT), has formed a curatorial collaboration to activate and sustain the Library's gallery spaces during a period of transition. Following significant funding reductions in 2025, PPL made the difficult decision to eliminate dedicated humanities and gallery programming staff. Without intervention, one of Providence's most visible and accessible exhibition spaces -the Joan T. Boghossian Exhibition Gallery - risked going dark at a time when artists across the region are facing fewer opportunities to show their work. Rather than allow that to happen, PPL invited a cohort of trusted cultural partners -AS220, OPEN, and ACT- to share in the responsibility of curating and programming these spaces. Together, this group is working collaboratively to present exhibitions, support artists, and ensure that the Library remains an active and welcoming platform for creative expression. Each organization contributes its own perspective and expertise, while sharing responsibility for artist selection, exhibition development, installation, and coordination with PPL's communications team. This collaboration is rooted in a shared belief that Providence is an incredibly vibrant arts community and that accessible, public-facing exhibition space is essential to that ecosystem. The inaugural exhibition, PARIS+FRIENDS, is on view through May 2. Future exhibitions will continue on a rotating basis throughout 2026. If you are interested in proposing an exhibition or project, please fill out this form on the PPL's website. Please note that, at this time, funding for honoraria and production support is limited. Exhibition information will be available here when ready.

The Providence Journal
Sep 23rd, 2025
Will Providence buy WaterFire Arts Center and an office building? City mulls $25M purchase.

* The City of Providence is considering a $25 million loan to purchase two properties.

csyongjun.com
Dec 22nd, 2023
2022 Holiday Giving Guide

From Monday, Dec. 19, until Thursday, Jan. 19, the Providence District Office is partnering with the Providence Community Center, Tysons Community Alliance and local HOAs to collect new and lightly used winter coats, hats and gloves of all sizes.

Providence Business News
Nov 20th, 2023
Providence Police get grant to hire 20 officers

PROVIDENCE - The Providence Police Department received a $2.5 million Community Oriented Policing Hiring Program grant from the U.S. Department of Justice, Mayor Brett P. Smiley announced Monday.