Quality Designer 1

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

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EA’s EA.COM Quality Verification team is seeking a Quality Designer to join our team. This role offers the chance to innovate and enhance quality practices specifically for the EA.com website and linked services. You will work under the guidance of the EA Quality Verification Development Director and collaborate with other Quality Designers and Associate Quality Designer on the team.

Responsibilities: 

• Drive quality verification efforts by providing technical and strategic direction based on collaboration with various disciplines.

• Own overall Test Strategy for the web space, and test planning for each feature release.

• Partner with QV DD/DMs on QV execution for feature releases, incident support etc, to drive the team and supported products to  meet overall quality targets.

• Drive initiatives like Risk Based Testing, Automated testing, Data/AI-driven testing, etc.

• Partner with Design, Development and Content partners to maintain a Product roadmap, Feature readiness and Quality Targets.

• Own the Quality Engineering engagement and drive automation, tools & tech evaluation and adoption.

• Network with Quality Designers in QVS across locations for sharing and learning practices.

• Mentor and support team members in implementing quality strategies. 

Skills Required 

• Test Strategy & planning, for feature and key beat release (both from web development and content teams)  including various types of testing based on data driven approach and Risk Based Testing.

• Test Execution & Implementation, with the ability to provide effective test coverage and find issues early in the cycle

• Comprehensive understanding of web development processes from concept to code release to use in content presentation.

• Research & Analysis, involving evaluation and anticipation of gaps in the testing process and analysis & use of test data for highlighting risks & impact.

• Reporting & insight, with the ability to validate reports and KPIs/metrics at the product level.

• Problem solving & Risk Assessing, with the approach of finding permanent solutions and averting risks in the future

• Tech implementation - driving tech changes including ability to identify scope, priority and role of automation.

• Project Management for planning and execution of test strategy and tasks using Scrum/agile process is nice to have.

• Proactive Decision making.

• Great Collaboration skills, Excellent verbal & written Communication.

Qualification: 

• 7+ years of experience in Quality Assurance, test planning and execution.

• Strong knowledge of Player Safety and Experiential quality assurance methods when considering UGC/UGX on web or games. 

• Certification in Web Accessibility Standards (WCAG) and how to ensure compliance or equivalent experience with Accessibility. 

• Has strong understanding of quality assurance techniques, testing, and various test methodologies and processes.

• The successful candidate should have achieved results like, Led the QA team for product development and have created end-to-end test strategy.

• Successfully executed the test plans through various stages/gates of the product development, final release and live releases/service.

• Dealt with complexity and size of the quality verification process, including change management without impacting the quality goals.

• Leveraged tools, tech, automation and data for test efficiency and optimization year over year.

• Successfully evaluated and adopted latest and best practices from other business units or the industry.