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Syneos Health

Global provider of integrated clinical-to-commercial services

Executive Director - Cloud Ops and Infrastructure

System AdministrationConfirmed live in the last 24 hours
Full-timeNo salary listedHybrid

About the Job

Requirements

  • A bachelor's degree in Computer Science, Engineering, or a related field is required; a master's degree is preferred.
  • At least 15 years of IT infrastructure or operations experience, including at least 5 years in senior leadership.
  • Strong expertise in multicloud environments, including Azure, AWS, and Oracle Cloud.
  • Hands-on experience with servers running Windows or Linux, SQL Server or Oracle databases, containers, and Kubernetes.
  • Ability to lead global teams, manage budgets, and deliver large-scale transformations.
  • Strong communication, problem-solving, and stakeholder management skills.

Responsibilities

  • Define and execute a cloud strategy across Azure, AWS, Oracle Cloud, and on-premises systems, ensuring interoperability.
  • Oversee cloud infrastructure and services, aligning with AI/ML strategies and adopting emerging technologies.
  • Oversee server administration, databases, and edge deployments; ensure reliable performance, optimize storage, and support real-time analytics use cases.
  • Collaborate with engineering to develop an internal developer portal and self-service provisioning.
  • Champion infrastructure as code and continuous integration/continuous delivery automation, and embed site reliability engineering and DevOps practices to drive developer productivity.
  • Lead FinOps initiatives to ensure cost transparency and accountability; optimize compute, storage, and network costs, forecast budgets, and implement cost-saving measures.
  • Work with Security teams on identity and access management, zero-trust, and compliance with GxP, HIPAA, and GDPR; integrate security into cloud operations, ensure audit readiness, and partner on incident and problem management.
  • Own relationships with cloud providers and managed service providers, negotiate contracts, ensure service-level agreement adherence, and evaluate third-party solutions.
  • Champion end-user experience, ensuring high performance and reliability; implement observability and problem-management processes for continuous improvement.
  • Lead a global team across North America, Asia-Pacific, EMEA, and Latin America, and build capability in Hyderabad.
  • Foster a high-performance culture, attract and develop talent, and collaborate across Engineering, Security, Data/AI, and Finance.
  • Communicate cloud strategy progress to executives.

Desired Qualifications

  • Experience in life sciences, pharma, or regulated industries.
  • Cloud certifications.
  • Thought leadership in cloud or edge computing with a forward-looking mindset.

About the Company

Syneos Health

Global provider of integrated clinical-to-commercial services

Syneos Health provides end-to-end biopharmaceutical solutions across the clinical-to-commercial spectrum. It helps biopharma companies, healthcare organizations, and investors by offering specialized expertise, insights, and technology-enabled services to move therapies faster to patients. Its offerings include Kinetic, a modern omnichannel customer engagement platform that uses targeting and analytics to coordinate nationwide healthcare communications, and Syneos One, an asset development approach that aligns strategy and execution from early concept through commercialization. The company uses AI and advanced tech to improve performance and reduce risk in drug development and market delivery. Its goal is to be a trusted partner that accelerates therapy development and delivery by combining scientific know-how with integrated, data-driven services.

Company size
10,001+
Company stage
IPO
Headquarters
Morrisville, NC
Founded
1985

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