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Brown University

Research university in Providence, RI

Program Associate - Alumni Belonging

Program ManagementConfirmed live in the last 24 hours
Full-timeProvidence, RI, USANo salary listed

About the Job

Requirements

  • A bachelor's degree or equivalent combination of education and experience.
  • A minimum of 2 years of experience in a related field such as alumni relations, fundraising, higher education, administrative support, volunteer management, and/or community building.
  • Excellent written and oral communication skills, attention to detail, organizational skills, interpersonal skills, project management skills, and time management skills.
  • Expertise in Microsoft and Google platforms, especially Google Calendar, email, Google Docs, Microsoft Word, Excel, and PowerPoint.
  • Proficiency with audio/visual and presentation platforms such as Zoom, Microsoft Teams, WebEx, and PowerPoint.
  • Familiarity with financial and operational systems and processes.
  • Ability to analyze data, research information, problem-solve, and coordinate projects.
  • Ability to manage multiple tasks and priorities in a fast-paced, multifaceted environment with accuracy and adherence to deadlines.
  • Willingness and ability to support a diverse and inclusive campus community.
  • Ability to apply tact, maintain confidentiality, and provide customer-focused service.
  • Ability to work occasional nights and weekends and an occasional non-traditional schedule.
  • Successful criminal background check and education verification.
  • A resume and cover letter are required for application.

Responsibilities

  • Provide operational, administrative, and programmatic support for the Alumni Belonging team and its portfolio of affinity group communities, shared interest groups, and community and belonging initiatives.
  • Support the day-to-day operations of Alumni Belonging programs, including Affinity Groups, Shared Interest Groups, and matriculation campaigns.
  • Maintain and update the online BrownConnect+ platform.
  • Assist in coordinating virtual and in-person events.
  • Contribute to producing invitations, newsletters, and other external communications.
  • Maintain and update budget-tracking documents.
  • Support the annual reconciliation process for affinity and shared-interest group budgets.
  • Create treasury summary statements.
  • Submit funding and reimbursement requests in a timely manner.
  • Support data tracking and annual metrics reporting, including volunteer coding and event registration processes.
  • Administer constituent surveys.
  • Compile data from multiple sources.
  • Assist staff in producing annual program reports that track progress against goals and identify opportunities for improvement and innovation.
  • Collaborate with colleagues across Alumni Relations, Advancement, and other University partners.
  • Provide direct customer service to alumni, students, family members, and University colleagues.

Desired Qualifications

  • Experience with event planning.
  • Experience using artificial intelligence-powered tools to support proposal writing, build presentations, and administrative workflows.
  • Comfort and facility with digital platforms and the ability to quickly learn new tools.
  • Prior experience with online community or event management platforms.

About the Company

Brown University

Research university in Providence, RI

Brown University is a private nonprofit research university in Providence, Rhode Island. It offers undergraduate, graduate, medical, public health, engineering, and professional programs with a student-centered academic model.

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