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Ziegler Companies

Advance Electrical Service Field Service Technician

Equipment Field ServiceUpdated on Nov 12
Full-timeShakopee, MN, USA$38 - $51

About the Job

Requirements

  • A two-year technical college degree in diesel technology or a related field, or a high school diploma/GED and two years of comparable shop mechanic experience.
  • At least five years of relevant experience in mechanical, electrical, and diesel maintenance or repair; some field experience is preferred.
  • Knowledge of electricity and electronics, engine diagnostics, and failure analysis.
  • Ability to diagnose all equipment without supervision and to read, follow, understand, and communicate schematics.
  • Ability to write and communicate effectively and interact with supervisors, customers, and team members.
  • Basic computer skills to document work orders and use online diagnostic systems.
  • Own mechanic tool set.
  • Ability to maintain a safe and clean work environment, including the service truck.
  • Willingness and ability to respond to after-hours emergency calls as directed by the supervisor.
  • Ability to operate equipment safely.
  • Must have and maintain a clean driving record.
  • Must pass a DOT pre-employment drug screen and physical because the role is safety-sensitive.
  • DOT medical card or ability to obtain one is required.
  • Class A CDL or willingness to obtain one within a defined period.
  • Ability to push and pull up to 50 pounds, lift and carry up to 60 pounds, and lift bulky objects.
  • Ability to perform the listed physical activities, including standing, walking, hand use, talking, hearing, neck rotation, stair and ladder climbing, repetitive bending, kneeling, sustained squatting, forward and overhead reaching, supine overhead reaching, crawling, bin lifting, high steps, fingering, and grasping.
  • Ability to work indoors and/or outdoors, sometimes in loud conditions.

Responsibilities

  • Troubleshoot and repair electric power generation equipment at customer locations, including gas and diesel engines, generators, transfer switches and switchgear, fire pump engines, and other industrial engine applications.
  • Use independent judgment to repair a variety of complex equipment and tools involving mechanical, hydraulic, gas, diesel, and electrical systems.
  • Work safely at all times in accordance with company policies, procedures, and standards.
  • Respond to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed.
  • Work collaboratively and assist other technicians with troubleshooting repairs as needed.
  • Document work orders completely and promptly to support customer satisfaction; identify and communicate inventory parts needs.
  • Respond to after-hours emergency calls as directed by the supervisor.

Desired Qualifications

  • Previous experience working on Caterpillar engines is a plus but not required.
  • Some field experience is preferred.

About the Company

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