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Semarchy

Master data management and governance platform

Technical Account Manager

Full-TimeUpdated on 10/23/2026
$110k - $125k/yr
Senior
Bachelor's, Master's
Remote in USA
Remote
Solution EngineeringImplementation & Technical Account Management

About the job

Requirements
  • At least 7 years in a senior post-sales technical role such as Technical Account Manager, Solutions Architect, Customer Success Engineer, or equivalent.
  • Strong technical expertise in master data management, data integration, or modern data platforms; direct Semarchy experience with xDM, SDP, or xDI is strongly preferred.
  • Strong architectural fluency in data modeling, matching and survivorship, integration patterns, security, and cloud deployment topologies.
  • Ability to translate technical capabilities into business outcomes and work credibly with customer architects and business stakeholders.
  • Experience managing a portfolio of 5–10 strategic enterprise customers simultaneously.
  • Track record of identifying and shaping expansion within an existing customer base, in addition to renewals.
  • Ability to run workshops, write technical recommendations, and represent Semarchy in customer executive meetings.
Responsibilities
  • Co-own success plans with Sales counterparts for each customer portfolio, documenting business outcomes, technical milestones, and the path from initial deployment through expansion.
  • Deliver agreed customer outcomes, track value realization, and surface risks early.
  • Run Strategic Business Reviews with Sales, presenting the technical narrative and aligning roadmaps.
  • Serve as the customer's senior technical advisor across Semarchy products, advising on architecture, data model design, matching strategy, integration patterns, and UI/UX.
  • Review critical functionality, optimize existing use cases, and identify opportunities to deepen platform utilization.
  • Advise customers on best practices, operating models, and industry alignment to help them realize value from their investment.
  • Drive product adoption and utilization across accounts.
  • Identify and shape in-scope expansion, including new domains, use cases, and data locations, through technical roadmap alignment.
  • Partner with Sales to qualify and develop expansion pipeline with technical credibility and a feasibility view.
  • Support customers transitioning from Semarchy xDM to SDP within broader modernization timelines.
  • Own the day-to-day technical relationship with customer architects, data leads, and platform owners, and act as their escalation point into Semarchy.
  • Coordinate with Support, Product, and Engineering as needed to resolve customer escalations.
  • Deliver advanced enablement to customer and partner teams, and enforce Semarchy best practices across implementations, including partner-delivered work.
  • Provide input into health scoring and renewal readiness, flag risks early, and partner with CX Operations on at-risk accounts.
Desired Qualifications
  • Experience supporting customers through a platform transition, such as legacy master data management to modern master data management or on-premises to software as a service.
  • Snowflake or other cloud data platform certifications.
  • Background in a regulated or data-intensive industry, such as financial services, healthcare or life sciences, retail, or manufacturing.
  • Multilingual capability for Europe, the Middle East, and Africa-based roles, particularly French, German, Spanish, or Italian.
  • A Bachelor's or Master's degree in Computer Science, Information Technology, or a related technical discipline.

About the company

Semarchy provides a data management platform that helps organizations become data-driven by creating a single source of truth for critical data. The Semarchy Unified Data Platform combines master data management, data governance, data integration, and data intelligence in one intelligent data hub that can be accessed on a subscription basis and supplemented with professional services. The platform works by connecting and governing data across systems to ensure accuracy and consistency, while offering rapid MDM implementations through its Rapid Delivery Blueprint. The goal is to improve decision-making and operational efficiency by making data easier to manage and access across the organization.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Phoenix, Arizona

Founded

2011

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6 month growth

8%

1 year growth

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2 year growth

10%
Foreign Policy Journal
Sep 30th, 2026
Semarchy brings intelligent Data Products and semantic intelligence to Microsoft (NASDAQ: MSFT) Fabric platform.

Semarchy brings intelligent Data Products and semantic intelligence to Microsoft (NASDAQ: MSFT) Fabric platform. Semarchy, recognized as a Leader in the 2026 Gartner Magic Quadrant for Master Data Management, has launched the Semarchy Data Products workload for Microsoft (NASDAQ: MSFT) Fabric. The announcement was made at the European Microsoft Fabric and SQL Community Conference in Barcelona, Spain, on September 30, 2026. The new workload publishes certified master data into Microsoft OneLake, embedded with semantic intelligence, business context, and entity relationships at scale. It enables Microsoft Fabric services including Power BI, Fabric data agents, business analysts, data scientists, and end users to consume trusted, governed data directly. The Semarchy Data Products workload will be made available through the Microsoft Fabric Workload Hub at no additional charge to licensed Semarchy Data Platform customers. Semarchy Data Platform for Microsoft Fabric is also set to become available on the Microsoft Azure Marketplace in October 2026. The core problem the workload addresses is that Fabric users currently must manually create and maintain semantic models, a process that becomes unmanageable at scale across hundreds of entities and thousands of attributes. Without business meaning attached to data landing in Fabric, analysts struggle to decode cryptic column names, Copilot produces incorrect answers to business questions, and Fabric data agents generate results that users cannot trust. Craig Gravina, Chief Technology Officer at Semarchy, explained the significance of the integration for AI-driven workflows inside Fabric environments. "For AI to be successful, context alone is no longer sufficient," said Gravina. "Agents require meaning, instruction, and proof." "Our customers have already built a governed business context inside Semarchy," Gravina continued. "This brings that investment into Fabric automatically, and keeps it current as their data products evolve." The workload builds and continuously enriches a Fabric semantic model drawn from the data product's governed business context, ensuring every entity and attribute carries a readable label, clear description, and defined relationships. Lineage and discoverability are also published to Microsoft Purview, allowing governance teams to trace every data product back to its original source. The Semarchy Fabric Workload joins the Semarchy Fabric CLI, which has been generally available since March 2026, offering engineering teams an automated path while platform owners and administrators use the guided portal experience. Both tools deliver the same governed output, with Semarchy remaining the system of authority, certification, quality, and access control, while Fabric serves as the consumption channel. Semarchy's design tooling runs inside Microsoft VS Code, versions through GitHub, deploys on Azure, and governs with Purview, meaning data engineers can design products using GitHub Copilot grounded in their own enterprise standards.

Business Wire
Sep 30th, 2026
Semarchy launches data products workload for Microsoft Fabric to enhance AI agent accuracy

Semarchy has launched its Data Products workload for Microsoft Fabric at the European Microsoft Fabric + SQL Community Conference in Barcelona. The workload publishes intelligent data products from the Semarchy Data Platform, making mastered data and semantic intelligence available to Microsoft Fabric services including Power BI and Fabric data agents. The tool addresses a key challenge in AI deployment: providing agents with meaning, instruction and proof rather than context alone. It publishes certified data into Microsoft OneLake, builds enriched semantic models from governed business context, and keeps them continuously updated. The workload will be available through the Microsoft Fabric Workload Hub at no additional charge to licensed customers. Semarchy Data Platform for Microsoft Fabric will launch on the Microsoft Azure Marketplace in October. Semarchy was recognised as a Leader in the 2026 Gartner Magic Quadrant for Master Data Management.

Business Wire
Jun 2nd, 2026
Semarchy launches Snowflake Connected App for governed data products and enterprise AI

Semarchy, a master data management solutions provider and Snowflake partner, has launched the Semarchy Data Platform Connected App at Snowflake Summit 26. The offering will be available through Snowflake Marketplace, allowing customers to use Marketplace Capacity Drawdown credits towards governed data products for AI and analytics. The Connected App enables enterprises to create, govern and deliver trusted data products within Snowflake whilst maintaining data residency and governance. It integrates with Snowflake's Cortex AI for semantic matching, enrichment and validation, and works with Snowflake CoCo to accelerate DataOps delivery. The platform supports AI, analytics, Customer 360 and regulatory initiatives with zero data egress, keeping all processing within the Snowflake environment. Semarchy announced its MDM native application for Snowflake last year and has seen growing customer adoption across industries.

Business Wire
Feb 10th, 2026
Semarchy launches self-hosted deployment and Accelerator Marketplace to speed data management outcomes

Semarchy has expanded its Data Platform with a new self-hosted deployment option, joining existing SaaS and Snowflake native app options. The update allows organisations to deploy on-premises or in customer-managed cloud environments whilst maintaining full platform capabilities. The company has launched an Accelerator Model Marketplace featuring pre-built data models for domains including customer, product and vendor data, designed to reduce implementation time from months to weeks. The models encode industry expertise and can be customised by customers and partners through open source licences. Semarchy has also expanded its professional services offerings to provide technical expertise from implementation through optimisation. All new features, including the marketplace and self-hosted platform, are available now. The company will host a virtual launch event on 12 February 2026.

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