Senior Manager - GTM Systems

About Us:

Grow was born to tackle a critical challenge: making mental health care more effective and accessible for everyone. Since launching in 2020, 15 million sessions have started on Grow, and we've barely scratched the surface. We do it through a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Every solution we build reveals ten more waiting to be delivered, and that's just what gets us going. We've backed that ambition with more than $328M in funding, including our Series D at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.

Your Impact at Grow:

At Grow, the work you do can literally change someone's life. Your work here doesn't stay on a screen; it impacts whether someone can find, afford, and access quality care. That ambition sets us apart, and offers you an endless runway to impact one of the world's most urgent issues. We don’t have passenger seats here. Everyone is driving something that matters.

This work deserves real commitment. So if you thrive on meeting problems head on, untangling serious complexity, and working at pace with the sharpest yet kindest people around, you've come to the right place.

The Opportunity:

We’re looking for a Senior Manager to architect the systems, data model, and automation layer behind our Enterprise commercial pillar, spanning both Primary Care physician referrals and our Employee Assistance Program (EAP) motion through benefits consultants. You’ll also be the architecture owner for Grow’s GTM systems end to end, including Provider Experience. Your day-to-day build focus will be standing up the PCP and EAP motions, while you set the technical standards, data model conventions, and governance practices that keep Provider Experience, PCP, and EAP running as one coherent system rather than three disconnected ones. This is a high-ownership, builder-first role. For now, you and the GTM Engineer, Provider Experience both report directly to the Head of Revenue Operations, and as PCP and EAP come online, we’ll build out the right structure for a dedicated GTM Systems function.

What You’ll Be Doing:

• You’ll own: increase inbound physician referrals, scale without linear effort, and unify the architecture across three motions.

• Design and ship the data model and automation logic that turn SDR, AE, and AM physician-office outreach into a repeatable inbound patient-referral engine, redesigning how physician accounts, outreach activity, and referrals relate in HubSpot.

• Build the data pipeline linking office-level outreach (HubSpot, Gong, Aircall/Nooks) to physicians and the patient referrals they generate, with automated intake, validation, and routing and reporting that ties outreach investment to referral volume and quality.

• Map the end-to-end consultant, employer, and employee journey and build the systems, staging environment, and HubSpot data model for EAP from scratch, keeping consultants and employers as distinct, related entities.

• Build the workflows and tracking to manage consultant relationships, run RFP processes at scale, and hand off from consultant and RFP engagement to employer sale so no lead or opportunity is lost.

• Design and deploy AI agents built on Claude that autonomously perform GTM tasks, such as referral triage, physician-office research, and account qualification, and run an experimentation loop that ships fast, measures impact, and iterates or kills based on data.

• Test and deploy rigorously across n8n, Workato, and HubSpot so no logic goes live unvalidated, and build monitoring and self-healing automations that alert the team when data syncs fail across Aircall, Nooks, Segment, and HubSpot.

• Own the architecture and data governance for GTM systems end to end, setting standards for Provider Experience, PCP, and EAP, defining field definitions, ownership, quality rules, and access controls, and maintaining a technical schema map.

• Partner with the Head of Revenue Operations to scope the future GTM Systems team structure, including how systems analyst hires and the GTM Engineer, Provider Experience role plug into it.

What You’ll Bring:

• You have 8+ years in a technical RevOps or GTM Engineering role, preferably in a high-velocity B2B or B2B2C environment, and experience with healthcare, benefits, or provider referral channels is a plus.

• You have an architect’s mindset: you see logic gates, data schemas, and API endpoints, and you build for the version of Grow’s Enterprise business that’s 10x its current size.

• You’ve owned technical architecture that spans multiple teams or motions and set standards that others build against.

• You have expert-level technical knowledge of HubSpot, including Advanced Workflows, Custom Objects, and data model design.

• You’re an expert in n8n and Workato and comfortable integrating Aircall, Nooks, Gong, and Segment.

• You’ve built AI agents and agentic workflows (Claude, OpenAI, or Gemini) that autonomously perform GTM tasks, and you use enrichment tools like Clay.

• You’ve stood up net-new systems and data models for a channel or motion that didn’t previously exist.

• You’re comfortable designing CRM data models for complex, multi-party relationships, such as consultant and employer, or referring physician and patient.

• You’ve set data governance standards as a core part of data strategy, not an afterthought bolted on once a model is live.

Exemption Status: Exempt

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

General Information About Working at Grow
The information below provides an overview of work arrangements and full-time employee benefits at Grow. Applicability varies by role, employment type, and location; please refer to the job description above for this role’s work arrangement.

Work Location & Travel:

Hybrid Roles are onsite from a listed Hub location three days per week ( Tuesday, Wednesday, Thursday), unless otherwise specified in the above job description. The hybrid arrangement will include travel 2–3 times per year (e.g., company and department offsites).

Remote roles are fully remote within the United States. The remote arrangement will include travel 2–3 times per year (e.g., company and department offsites).

Full Time Employee Benefits:

• Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage.

• Grow for Grow: No cost access to therapy through the Grow platform (available to US employees)

• Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future.

• Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge

• Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend.

• Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break.

• Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources.

• Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations.

• Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees.

• Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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