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Springer Nature

Academic publishing and scholarly content provider

Business Engagement Manager

Business OperationsConfirmed live in the last 24 hours
Full-timeBerlin, GermanyNo salary listedIn-person

About the Job

Requirements

  • At least 10 years of experience in IT and strong experience in strategy or business relationship management, ideally in global, matrixed organisations.
  • Experience partnering with senior leaders to shape and cascade strategy in complex, cross-functional environments.
  • Strong understanding of corporate structures, the complexity of a global IT operating model, and how to navigate them effectively.
  • A strong understanding of how technology enables business value, governance, customer outcomes, and operational excellence.
  • Proven ability to influence senior stakeholders and guide strategy-aligned Technology decisions without direct solutioning or delivery ownership.
  • Business acumen and a strategic mindset to translate business goals into Technology opportunities that deliver long-term value.
  • Ability to build trusted relationships at all levels and use influence, credibility, and emotional intelligence to drive alignment.
  • Ability to communicate complex Technology topics clearly to business and technical audiences.
  • Ability to drive strategic change and continuous improvement, constructively challenging the status quo.
  • Ability to navigate complexity and ambiguity, balancing competing priorities without relying on formal authority.
  • Ability to anticipate emerging business needs and market shifts and position Technology as a proactive partner.
  • Ability to foster cross-functional collaboration and align diverse teams around shared outcomes.
  • Ability to facilitate strategic dialogue between business stakeholders and Technology teams to align priorities and trade-offs.
  • Ability to use data, insight, and structured frameworks to guide decisions, influence outcomes, and secure consensus.
  • Ability to handle difficult conversations and escalations with confidence, empathy, and diplomacy.
  • Good command of English and the ability to communicate ideas and understand others.

Responsibilities

  • Serve as the primary Technology partner for designated business areas and act as a strategic technology advisor and catalyst for value creation.
  • Build understanding of publishing processes, legal and compliance requirements, product and platform strategies, and the broader business landscape to provide strategic guidance and constructive challenge.
  • Partner with Product Management, Data, Architecture, Engineering, and Business leaders to align business priorities, product strategy, technology roadmaps, and investment decisions.
  • Champion end-to-end thinking across business capabilities and Technology’s value proposition while ensuring initiatives meet Enterprise Architecture, Governance, and Compliance standards.
  • Champion Future of Work transformation by driving adoption of AI, automation, and emerging technologies to reimagine processes and elevate productivity.
  • Lead strategic planning to strengthen end-to-end thinking across business capabilities, technology capabilities, and data strategy, aligning and co-creating with Technology, Data, and business teams.
  • Align business, product, and system demand within portfolio, architecture, and governance processes.
  • Collaborate with IT Portfolio Management, Enterprise Architecture, Governance, and the Global Business Systems team to manage the full portfolio lifecycle.
  • Provide data-driven insights and strategic recommendations to strengthen corporate planning cycles, investment decisions, and business transformation roadmaps.
  • Embed governance, risk, privacy, security, and compliance considerations into initiatives from the earliest stages.
  • Partner with IT Governance, Security, and Architecture to maintain compliance, manage risk, and ensure alignment with corporate standards and policies.
  • Build and sustain trusted senior-level relationships across Business, Product Management, and Technology functions.
  • Bridge and translate between non-technical and technical teams to ensure clarity, alignment, and shared purpose.
  • Represent the business within Technology and Technology within the business.
  • Partner with Finance leadership and Technology teams to identify opportunities to use emerging technologies, automation, and AI to streamline workflows, improve efficiency, and enable faster, smarter decision-making.
  • Advise with Technology teams on emerging technologies that will modernise business operations, including intelligent process automation, self-service analytics, and advanced planning platforms.
  • Connect business needs with the Competence Centre for AI, Data & Analytics so business teams can leverage capabilities and future-ready data management.
  • Champion a culture of Future of Work innovation and encourage adoption of tools and approaches that improve productivity, compliance, and customer experience.
  • Champion strategic change initiatives that position Technology as a driver of business transformation.
  • Strengthen the Business Engagement Manager discipline by standardising approaches, sharing best practices, and uplifting capability maturity.
  • Foster transparency, collaboration, and continuous improvement to accelerate outcomes and deliver reliable partnership.
  • During the first six months, build understanding of the business areas, establish trusted relationships, align with Product Management and Technology teams, and shape an engagement plan connecting business priorities, Technology strategy, and governance.
  • Day to day, translate business goals into Technology roadmaps, drive alignment across teams, resolve engagement challenges, and champion automation, AI, and data-driven innovation to modernise business partners’ functions.

Desired Qualifications

  • Experience working with or supporting publishing businesses, digital products, platforms, content workflows, legal and compliance functions, or other knowledge-intensive business domains.

About the Company

Springer Nature

Academic publishing and scholarly content provider

Springer Nature aggregates and distributes academic content, publishing journals, books, databases, and research-management tools for researchers, educators, health professionals, and other scholars. Its products are delivered through subscriptions, author-paid open access, and e-book sales, with platforms like SpringerLink and MyCopy that support discovery, access, and print-on-demand editions from licensed eBooks. The company differentiates itself with a vast catalog across science, technology, medicine, and humanities, combined with integrated technology platforms and global distribution that serve a wide academic audience. Its goal is to advance scholarly communication by expanding access to high-quality research and supporting education, industry, and professional needs worldwide.

Company size
10,001+
Company stage
Acquired
Total funding
$3.6B
Headquarters
London, United Kingdom
Founded
2015

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