Claim Discovery Specialist

About the Company

Certum Legal Solutions (CLS) is a pioneering legal managed services organization (MSO) that supports mass-tort and single-event personal injury law firms. We provide the operational infrastructure, technology, and back-office solutions that allow the firms on our platform to grow and scale while focusing on delivering industry-leading results for their clients.

Within the Discovery team, we enhance the efficiency of plaintiff discovery by carefully preparing and managing plaintiff fact sheets, profile forms, census forms, and other forms of interrogatories, utilizing electronic data and signature capture to speed up processing and lessen administrative workload. Our team ensures timely and organized document production and prompt handling of deficiency responses to minimize the risk of early dismissal.

About the Role

The Claim Discovery Specialist supports all aspects of litigation by managing claimant discovery, reviewing case documentation, analyzing claim eligibility, and ensuring compliance with court-ordered discovery requirements. You'll work closely with our senior discovery manager, discovery team, attorneys, claimants, and vendors to collect, organize, and evaluate records and discovery materials throughout the litigation lifecycle of a case.

We're looking for someone with strong litigation management skills, experience in mass torts, product liability, personal injury, or medical malpractice, and the ability to handle high-volume discovery workflows across multiple dockets.

Ideal for candidates with a paralegal, legal assistant, or mass tort/product liability background who are looking to apply their legal skills outside the traditional law firm environment.

Key Responsibilities

• Review and analyze claimant files for completeness, eligibility, and supporting documentation
• Manage Plaintiff Fact Sheets, Profile Forms, Census Forms, and other interrogatories, while tracking discovery deadlines and deficiencies
• Collect, organize, and review medical, pharmacy, and other claim-related records, coordinating with claimants to resolve missing documentation
• Assist with the preparation and production of discovery responses and supporting evidence, and draft legal documents such as complaints
• Ensure compliance with Case Management Orders (CMOs) and litigation protocols while maintaining accurate case management records
• Serve as the primary point of contact for claimants during the discovery process, providing case updates and coordinating with supervisors on casework

Qualifications

• Bachelor's degree, paralegal certificate, or equivalent professional experience
• Minimum of 2-3 years of relevant experience
• Experience managing large-scale discovery projects and processes
• Strong knowledge of civil litigation procedures and discovery obligations
• Experience reviewing medical records and legal documentation
• Proficiency in case management and document management systems
• Excellent time management, organizational, analytical, and project management skills
• Ability to multitask, handle urgent projects, and prioritize in a fast-paced environment
• Ability to collaborate effectively with employees at all levels
• A flexible, empathetic problem-solver with a customer-service mindset

Pay Range and Compensation Package

Base Salary: $50,000 – $60,000 per year, based on experience and skill set

• Deliverables and bi-weekly performance bonuses (15-45% of Base Salary)
• $3,000/year salary differential for Spanish speakers (Pending assessment)
• Bonus incentive upon completion of a 90-day period
• Medical, dental, and vision insurance
• 401(k) eligibility after one year of service
• Monthly reimbursement for transportation or parking expenses
• Full-time, on-site schedule — Monday through Friday, 9:00 AM – 6:00 PM
• Conveniently located near public transportation (6-minute walk from Newark Penn Station)

Equal Employment Opportunity Statement

Certum Legal Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, civil union status, domestic partnership status, disability, atypical hereditary cellular or blood trait, genetic information, veteran status, affectional or sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.