BGIS
Global facilities management provider
Command Centre Engineer
On-site in London at 140 Aldersgate.
About the job
- Recognised City & Guilds or NVQ Level 3 in Electrical/Mechanical Engineering or related discipline
- Foundational training in Building Services Controls or BMS Operations
- Basic knowledge of energy management principles
- Experience monitoring, maintaining, or optimising Building Management Systems (BMS) or HVAC systems
- Ability to analyse building performance data to identify inefficiencies
- Knowledge of energy efficiency and sustainability principles
- Practical understanding of property-related Health & Safety legislation
- Strong written and verbal communication skills
- Ability to coordinate with multi-disciplinary teams and contractors
- Working knowledge of Building Management Systems such as TREND, Tridium Niagara, or similar
- Experience with Fault Detection & Diagnostics (FDD) platforms
- Knowledge of IoT telemetry and device management systems
- Familiarity with energy management dashboards and analytics tools
- Understanding of HVAC, lighting, and critical building services
- Monitor BMS, HVAC, lighting, and IoT systems for anomalies, inefficiencies, and operational risks
- Triage and resolve first-stage BMS issues, escalating when necessary
- Analyze telemetry data to maintain optimal environmental conditions
- Receive, log, prioritise, and manage RCC service requests through the workflow management system
- Ensure timely closure of RCC tickets and interventions in line with defined SLAs. (Client Specific)
- Verify completion of actions and provide feedback to stakeholders
- Produce clear and timely reports detailing interventions raised by the RCC, actions taken, and closures achieved
- Quantify the impact of RCC interventions, such as response time, resolution time, first-time fix rate, energy savings, improved system performance, or reduced operational risk
- Track and communicate trends in recurring issues to support root cause analysis and continuous improvement
- Contribute to monthly/quarterly client reports highlighting RCC performance metrics and key insights
- Apply remote interventions to correct system inefficiencies
- Coordinate with on-site teams and external contractors for complex interventions
- Record all interventions for compliance and reporting purposes
- Adjust and fine-tune FDD rules to suit specific site conditions
- Recommend control strategy enhancements to minimise energy waste
- Contribute to continuous commissioning and operational excellence initiatives
- Assist with IoT device integration and telemetry management
- Provide technical support for IoT overlays and system troubleshooting
- Collaborate on smart building technology deployments
- Collect client and team feedback to refine RCC processes
- Stay informed on emerging technologies and best practices
- Contribute to RCC knowledge-sharing and playbooks
- Follow strict change control processes for all BMS and smart system adjustments
- Ensure data integrity, cybersecurity, and operational compliance
- Maintain accurate audit trails of system access and configuration changes
- Smart Building or BMS certifications (e.g., Trend IQ Vision, Niagara Framework)
- ISO 50001 / NABERS / BREEAM / LEED awareness
- Cybersecurity training for building systems
- Prior experience in a Remote Command Centre or similar environment
- Familiarity with IoT device deployment and telemetry
- Understanding of Net Zero Carbon and NABERS frameworks
- Experience with reliability engineering (e.g., FMEA)
- Ability to contribute to continuous commissioning strategies
- Exposure to advanced smart building platforms and analytics
About the company
BGIS provides facilities management and real estate services for buildings and real estate portfolios around the world. Its services cover the day-to-day operations, maintenance, and support needed to run workplaces and built environments, often bundled as integrated facilities management for clients.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Markham, Canada
Founded
1992
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Simplify's Take
What believers are saying
- BGIS won Sydney Airport general FM services in April 2026.
- BGIS won Victorian Government facilities management in January 2026 across 291 properties.
- BGIS won Australian War Memorial maintenance in January 2026, reinforcing public-sector credibility.
What critics are saying
- Veritas closes Q4 2026 and can force harsher margin discipline immediately.
- Indeed reviews in July 2026 describe toxic management, unpaid hours, and poor progression.
- A major customer loss in government or aviation would crush retention and valuation quickly.
What makes BGIS unique
- BGIS combines technical IFM with proprietary digital facility management across mission-critical environments.
- Its scale spans 65,000 facilities and 620 million square feet globally.
- BGIS’s portfolio includes data centers, government sites, healthcare, and aviation assets.
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Benefits
Paid Parental Leave
Employee Referral Bonus
Employee Discounts
Growth & Insights and Company News
6 month growth
↑ 10%1 year growth
↑ 10%2 year growth
↑ 10%Proudly partnering with Geelong's newest landmark - Nyaal Banyul Geelong Convention and Event Centre. IKON Services Australia Pty Ltd. is incredibly proud to announce the commencement of Integrated Cleaning, Hygiene and Waste Management services at the new Nyaal Banyul Geelong Convention and Event Centre, delivered in partnership with BGIS. This project represents far more than a new contract. It reflects years of building trusted relationships, demonstrating capability, and a shared commitment to delivering exceptional facility and site experiences. As one of Victoria's most significant new event destinations, Nyaal Banyul will become a hub for conferences, exhibitions, entertainment and community events, creating lasting economic and social benefits for Geelong and the surrounding region. With decades of experience supporting some of Australia's largest and most iconic venues, major events and entertainment precincts, IKON is proud to bring its expertise in event cleaning, presentation services and operational excellence to this exciting new destination. IKON Services Australia Pty Ltd. is honoured to play a role in maintaining this iconic precinct and helping create a welcoming, safe and memorable experience for every visitor. A huge thank you to Nyaal Banyul Geelong Convention and Event Centre and BGIS for their partnership and trust. IKON Services Australia Pty Ltd. look forward to supporting this incredible venue and contributing to the success of the Geelong community for many years to come. Solutions That Matter.
Veritas Capital to acquire facilities manager BGIS. July 17, 2026 | John McNulty Veritas Capital has agreed to acquire BGIS from CCMP Capital Advisors and Alberta Investment Management Corporation (AIMCo). BGIS runs and maintains buildings and facilities - offices, data centers, and government, healthcare, and industrial sites - for large public and private organizations, handling the engineering, operations, and technology that keep those properties running, a service known in the industry as technical integrated facilities management (IFM). The company oversees more than 65,000 facilities totaling over 620 million square feet globally with a team of more than 12,000. Gord Hicks continues as chief executive officer and will lead the business with his management team. CCMP and AIMCo had backed BGIS since 2019. Veritas Capital, a technology investor focused on companies operating at the intersection of technology and government, manages over $54 billion in assets. James Dimitri, partner and co-head of flagship private equity at Veritas, led the transaction for the firm. Citi served as lead financial advisor to BGIS, with TD Securities as co-advisor and BMO Nesbitt Burns and CIBC World Markets also advising. (C) 2026 Private Equity Professional | July 17, 2026 July 21, 2026. July 16, 2026.
NEW YORK & MARKHAM, Ontario--(BUSINESS WIRE)--Jul 15, 2026-- Veritas Capital (“Veritas”), a leading investor at the intersection of technology and government, today announced that it has entered into a definitive agreement to acquire BGIS (“the Company”) from CCMP Capital Advisors, LP (“CCMP”) and Alberta Investment Management Corporation (“AIMCo”).
A national mechanical and electrical building services maintenance company which employs more than 100 people and forms part of Briggs & Forrester Group has been acquired. The deal was…
MARKHAM, ON, May 23, 2024 - BGIS, a global pioneer in real estate management services, is proud to announce its partnership with Des Nedhe Group, forming Ela Hultsi Facilities Management.