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Fidelity International

Investment management and retirement solutions provider

Head of Marketing

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeHong KongNo salary listedIn-person

About the Job

Requirements

  • A minimum of 15 years of marketing experience, with a proven track record in marketing strategy, brand management, product marketing, and digital marketing.
  • Proven ability to drive marketing strategies that contribute to commercial outcomes such as fund flows, engagement, and retention.
  • Experience working in the financial services industry is essential; experience in a similar role is an advantage.
  • Deep understanding of Hong Kong’s asset management and ETF distribution industry, and strong knowledge of investments and financial markets.
  • Demonstrated ability to translate business goals into marketing strategy and deliver impactful campaigns that drive measurable results.
  • A proven track record in an international corporate environment.
  • Ability to articulate and share the marketing vision, participate in and influence marketing discussions, and build comprehensive internal networks within a global organisation.
  • Bilingual proficiency in written and spoken Cantonese, Mandarin, and English is required.
  • Expertise across the marketing mix, including brand building, digital, content, events, and distribution partnerships.
  • Ability to work confidently with senior leadership, distribution, product, and external partners.
  • Senior-level presence and the capability to build credibility and gain trust and respect; strong strategic thinking, analytical, communications, and problem-solving skills; ability to thoughtfully challenge decisions or recommendations; ability to interface with all levels and disciplines; and ability to influence discussions and earn the respect of senior client executives, management, colleagues, and team members.
  • Proven people-management skills and experience leading a high-performing team with a track record of achieving marketing and business objectives and winning market share.
  • Ability to build comprehensive internal networks and work effectively with internal stakeholders to drive the commercialisation of business opportunities.
  • Positive, proactive, and entrepreneurial approach to new initiatives and opportunities that can be commercialised.
  • Exceptional problem-solving skills, ability to anticipate requirements and obstacles, and ability to prepare plans to address them.
  • Focus on personal excellence, attention to detail, and a high level of accuracy.
  • High standards of ethics, honesty, and integrity.

Responsibilities

  • Develop and implement marketing strategy and activities for the Wholesale, Institutional, and Regional ETFs channels in partnership with local business and sales teams and regional marketing teams, including above- and below-the-line, through-the-line, offline, digital, mobile, and social marketing activities.
  • Collaborate with the Head of Regional Product Marketing to develop marketing content strategy aligned with business and product or solution propositions, and deliver marketing communications plans across traditional and digital channels and platforms for the Hong Kong business.
  • Act as a strategic partner to country leadership by providing market insights, brand positioning, and marketing recommendations that support distribution, product, and client goals.
  • Champion Fidelity’s brand to ensure consistency, relevance, and differentiation in Hong Kong’s market.
  • Collaborate with Hong Kong Sales, Investment, Product Marketing, PR/Corporate Communications, and Product teams to maximise the effectiveness of marketing programmes for products and services.
  • Lead the design and execution of integrated marketing campaigns across advertising, digital, events, content, and distributor sponsorship activities, tailored to institutional, intermediary, and retail audiences and aligned with strategy.
  • Oversee Hong Kong digital marketing strategy, including the local website, social media, and digital campaigns, ensuring a strong client experience and regulatory compliance.
  • Drive marketing technology by using shared customer relationship management capability and best practices to support the omni-channel marketing strategy.
  • Partner with distribution teams to deliver sales enablement programmes, distributor marketing support, and client-facing thought leadership.
  • Lead and develop a high-performing local marketing team that creates and implements tactics across advertising, digital marketing, digital product management, customer relationship management, content marketing, research, client insights, and events.
  • Lead, coach, inspire, and motivate the marketing team.
  • Partner with APAC marketing centres of excellence in Brand, Digital, Content, and PR/Communications to leverage regional capabilities while tailoring them for Hong Kong.
  • Manage external agencies, media partners, and vendors to ensure effective delivery of marketing initiatives.
  • Build a risk-aware culture within the team.
  • Maintain a strong control environment and comply with local and global regulations and internal oversight rules and regulations.
  • Work with Legal and Compliance to ensure marketing materials and programmes comply with Hong Kong regulatory requirements and Fidelity’s internal governance standards.
  • Manage the marketing budget to reflect aligned business goals.
  • Establish clear key performance indicators and measurement frameworks to track campaign effectiveness and marketing return on investment.
  • Provide regular updates and insights to local and regional leadership on market dynamics, brand performance, and client engagement.

Desired Qualifications

  • Experience in a similar role is a distinct advantage.

About the Company

Fidelity International

Investment management and retirement solutions provider

Fidelity International provides investment solutions and retirement expertise for institutions, individuals, and their advisers around the world. It offers a range of investment management services, personal investing platforms, and retirement savings products, using both its own funds and third-party options. Clients access these tools to pursue long-term financial goals, with revenue coming from management and advisory fees. The company integrates sustainability and responsible investing into its operations and investment processes, aiming to deliver long-term, sustainable outcomes for clients. The goal is to help clients build better financial futures and maintain financial health over time.

Company size
5,001-10,000
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1969

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