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ASM Global

Operates and manages venues worldwide

Venue Technology Assistant

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Part-timeElkhorn, WI, USANo salary listedIn-person

About the Job

Requirements

  • Working knowledge of Microsoft operating systems and office applications.
  • Ability to adapt immediately to changes in the environment.
  • Ability to stand and walk long distances.
  • Ability to lift at least 50 pounds.
  • Follow safe work habits, safety policies, procedures, and regulations; complete company-wide and job-specific safety training.

Responsibilities

  • Provide level 1 and level 2 support for point-of-sale system problems and escalate issues when necessary.
  • Initiate and implement improvements within areas of responsibility.
  • Conduct venue walk-throughs to ensure all systems are operational before and during events.
  • Replace defective hardware before, during, and after events.
  • Diagnose software, firmware, and hardware errors and breakage.
  • Maintain thorough knowledge of the organization and adhere to all standards and practices.

About the Company

ASM Global

Operates and manages venues worldwide

ASM Global runs a global network of venues such as stadiums, convention centers, and theaters and provides end-to-end venue management services for owners. Its work covers daily operations, staffing, event booking, and marketing, supported by a fully integrated marketing platform that aims to boost revenue and improve attendee experiences. The company earns fees from managing venues and may share in profits from hosted events. Its client base includes municipalities, universities, and private venue owners, and its portfolio handles more than 20,000 events each year. What sets ASM Global apart is its large, worldwide footprint and the combination of two major industry players, creating a broad network and scalable operations, plus a centralized marketing platform that helps owners maximize event revenue. The company’s goal is to help venue owners operate successful, high-attendance events while growing revenue and expanding its global presence.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Los Angeles, CA
Founded
2019

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