Beth Israel Lahey Health

Integrated health system delivering care, education

Administrative Assistant Admissions

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeBeverly, MA, USAIn-person

About the Job

Requirements

A high school diploma or GED and at least one year of experience in a related field are required.
Multitasking, time management, and strong attention to detail are essential.
Ability to work independently or as part of a team with other professionals.
Knowledge of standard office administrative practices and procedures, standard office equipment, and computer applications, including Excel and Word.
Ability to use technology to manage reports and spreadsheets.
Ability to deal effectively with the public and staff in person and over the telephone.
All staff must be vaccinated against influenza as a condition of employment.

Responsibilities

Provide program information, referral, and crisis intervention services to people calling or visiting the office.
When appropriate, work with the clinical lead to determine a suitable level of care and schedule evaluations.
Respond to calls and walk-ins from clients seeking admission.
Interview consumers to obtain information needed to meet program admission requirements.
Maintain working knowledge of insurance restrictions and collect information about service coverage and eligibility to ensure appropriate assignments; when applicable, inform clients without insurance of the sliding fee scale and determine whether subsidized services are available.
Complete insurance eligibility approval and obtain initial authorization from insurance companies for new consumers and readmissions, when applicable.
Enter or update client demographic and billing information in the computer.
Promote programs by answering questions and providing informational brochures.
Provide information from the updated directory of internal and external referral sources and community resources.
Assist in emergency situations involving clients seeking treatment.
Share complete and timely information about identified risks.
Scan documents into the electronic system or file, when applicable.
Attend required supervision and meetings.
Maintain tracking requirements for programs.
Perform other related duties as assigned.

Desired Qualifications

Knowledge of electronic health records is a plus.

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

Responsibilities include providing program information, referral and crisis intervention services to persons telephoning or visiting the office. When appropriate and working with clinical lead, determines suitable level of care and schedules evaluation. This service is designed to meet the need of the community and those individuals seeking behavioral health treatment.

Responsibilities:

1. Respond to calls and/or walk-ins for clients seeking admission.
2. Interviews consumer to obtain essential information necessary to meet program admission requirements.
3. Maintains a thorough working knowledge of insurance restrictions to ensure appropriate assignments are made. Collects all pertinent information regarding service coverage and eligibility. If no insurance coverage exists, and if applicable, informs clients of siding fee scale and determines subsidized services when available.
4. Completes insurance eligibility approval and obtains initial authorization, when applicable, from insurance companies for all consumers, new and readmissions.
5. Documents new and/or updates client demographic and billing information in the computer.
6. Markets programs by answering questions and providing informational brochures.
7. Ability to provide information on updated directory of referral sources and community resources internal and external to BILH BS.
8. Assist in emergency situations seeking client treatment.
9. Shares full and timely information on any risks identified.
10. Scans documents, when applicable, into the electronic system/file.
11. Attends all required supervision and meetings.

12. Maintains tracking requirements for program(s).
13. Other related duties as assigned.

Qualifications:

High School Diploma / GED, a minimum of 1 year experience in a related field; multitasking, time management and strong attention to detail are essential.
Ability to work independently or on a team with other professionals.
Standard office administrative practices and procedures, including the use of standard office equipment; computer applications; Excel and Word, knowledge of electronic health records a plus; ability to utilize technology in order to manage reports, spreadsheets, etc.
Techniques for dealing effectively with the public and staff, in person and over the telephone.

Schedule: Full time, 40 hours

Pay Range:

$19.00 - $23.16

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

About the Company

Beth Israel Lahey Health

Integrated health system delivering care, education

Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Cambridge, MA
Founded: 2017

Recently Posted Jobs

Explore more opportunities at Beth Israel Lahey Health

See more jobs