EHR Adoption and Training Consultant

When you join Oracle Health Consulting as a Change Consultant, you become a part of a fast-growing team supporting our federal customers in the largest electronic health record modernization effort. In this role, you will travel to multiple sites to execute change management events and create hands-on adoption experiences for end users and customer stakeholders. Are you inspired to join such a mission? If so, look no further!
 

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $71,200 to $166,100 per annum. May be eligible for bonus and equity.


Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC3

• Localize and implement change management strategies and plans that maximize adoption, minimize resistance and meet project objectives. 
• Build strategies to support adoption of the changes required by a project or initiative.  
• Plan and execute change management events across multiple facilities, delivering a consistent, high-quality experience for end users and customer stakeholders.
• Review event schedules, participant enrollment, session requirements, and local site need to prepare for successful event delivery.
• Coordinate with Oracle Health stakeholders and other event partners to align session logistics, roles, materials, and participant support.
• Define and build a plan to address anticipated resistance. 
• Prepare and manage session materials, participant communications, care team collaboration channels, and access resources needed for hands-on engagement.
• Welcome and orient participants, communicate session objectives and value, and support a positive, engaging environment.
• Support participants throughout sessions by answering questions, monitoring progress, troubleshooting issues, and escalating items as needed.
• Capture and upload required event documentation, including attendance records, feedback, issues, wins, and areas for improvement.
• Perform other responsibilities as assigned.
• Travel up to 100% to customer sites and perform other responsibilities as assigned.
  
   

• Are a relationship builder at your core
• Have a curious mind and demonstrate a passion for customer service, delivery excellence and supporting end user adoption
• Are a self-starter, confident and driven with strong organizational skills and the ability to manage multiple event details
• Have exceptional verbal and written communication skills and the ability to build rapport with diverse audiences
• Have excellent presentation and facilitation skills coupled with an ability to communicate complex ideas in a simple manner
• Have a proven ability to work with uncertainty, navigate ambiguous situations and solve problems in a fast-paced event environment
• Demonstrate a strong commitment to continuous learning and professional development, showing a willingness to travel, take on new challenges, and contribute significantly to the organization's growth and success
  
   

• Minimum of Bachelor's Degree in Business, Management, Healthcare Administration, Education, or related field or professional work history equivalency 
• At least 4 years total related work experience, including change management, training, event delivery, project coordination, or customer-facing experience; health care information technology experience preferred
• Must have a demonstrated ability to support adoption activities, learning events, training sessions, or other customer-facing change initiatives
• Must be a U.S. citizen and be able to obtain a Public Trust clearance
• Knowledge of the use of Microsoft Office Products and related applications
• Are able to travel up to 100% to customer sites, including extended and recurring travel across markets and facilities
• Be able to work irregular hours as needed and allowed by local regulations

• Certification: Certified Change Management Professional (CCMP)
• Certification: Prosci Change Management
• Experience with Federal or Public Sector customers
• Experience supporting health care learning events, training delivery, or large-scale technology transformation initiatives