Server
Four Seasons
Server
Four Seasons
Luxury hotel management with branded residences
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.Summary:
This positionis dedicated to providingexceptional quality service to our guests.The main responsibility of this role is to serve guests' needs by providing expert knowledge offood menuitems, wine, spirits, and mixed drinks, as well as informationregardingpreparation methods.
Qualifications:
2+ years of serving experience, preferably within a luxury hotel and/or high-end restaurant environment.
Working knowledge ofMicrosPOS system is preferred.
Strong interpersonal and personal presentation skills are required.
Guest-focused mentality and understanding the importance ofguest’spreferences.
Strong problem-solving, decision-makingand conflict resolution skills.
Confident, outgoing personality and a can-do approach to any request.
Position requires continuous standing for 8 or more hours a day and requires the ability tolift upto 50lbs.
Fluency in English isrequiredfor thislocationand this job requires applicants to have current work authorization in the in the United States.
Main Responsibilities:
Create a wonderful dining experience by connecting with guests andmaintainingan exceptional knowledge of food, wine, spirits, and mixed drinks, and information about menu items and preparation methods.
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sale system; check completed orders with the guest’s original order;anticipateguest needs,ascertainsatisfaction, and offer suggestions.
Responsible for delivering and clearing guest food as well asassistingwith any guest needs throughout service ina timelymanner.
Upsell patrons on higher priced wine and food items to achieve the sales goals of the department.
Responsible for accurately closing guest checks and processing cash and credit card payments.
Provide quick and efficient service, while following state and city alcohol laws and adhering to Four Seasons standards of service and sequence of service.
Follow all health and safety regulations, restaurant standards, and daily side work.
Be present and ensure that professional, courteous, and efficient guest service is offered, where each guest is greeted promptly and courteously with eye contact and a smile.
Luxury hotel management with branded residences
Four Seasons manages a global network of luxury hotels, resorts, and branded residences under the Four Seasons name, typically without owning the real estate. It earns mainly through management fees tied to hotel revenue and operating profit, plus licensing and fractional ownership fees. Its differentiator is a strict focus on quality, service, culture, and brand, with offerings like branded residences and Four Seasons Residence Clubs that blend hotel services with ownership. Its goal is to maintain leadership in luxury hospitality by delivering exceptional guest experiences, expanding premium properties globally, and offering distinctive ownership that ties guests to the Four Seasons lifestyle.
Explore more opportunities at Four Seasons