Dental Assistant

Overview

Join Our Team — We Are Looking for an Exceptional Dental Concierge!

We are a family-focused general dental practice in Eagan, Minnesota, providing primarily restorative dentistry. Our patients and team are truly the BEST and we area always striving to provide excellent clinical care, meaningful patient relationships, and a welcoming environment.

We are looking for an outstanding Licensed Dental Assistant — also known as a Dental Concierge — to join our team of two dentists and two Dental Concierges.

We are looking for someone who takes pride in their work, communicates effectively, has a natural desire to go above and beyond, and understands that the little details make a BIG difference.

What Does a Dental Concierge Do?

A Dental Concierge is the patient's guide, advocate, and clinical partner throughout their visit. This person helps create a seamless experience by anticipating needs, preparing thoughtfully, and ensuring that both the patient and doctor are fully supported.

Schedule (days/hours)

Mondays/Tuesdays/Wednesdays 7am-5pm, Fridays 7am-12pm
Responsibilities

Exceptional Patient Experience

• Warmly greet patients and make them feel welcomed, valued, and cared for.
• Guide patients through their appointments, anticipating needs and addressing concerns.
• Create a comfortable, positive experience from arrival through dismissal.
• Take ownership of the patient experience and ensure no detail is overlooked.

Clinical Excellence & Doctor Support

• Thoroughly prepare treatment rooms and anticipate the needs of the day.
• Assist the doctor during restorative procedures with efficiency and attention to detail.
• Perform iTero digital scans.
• Capture high-quality intraoral and extraoral photographs and radiographs.
• Independently fabricate beautiful, well-fitting provisional crowns.
• Maintain excellent clinical standards, documentation, and attention to detail.
• Follow all infection prevention and control protocols diligently.

Teamwork, Organization & Accountability

• Collaborate closely with the doctor, front office staff, and fellow Dental Concierges to ensure smooth clinical operations.
• Partner with the doctor to support appropriate treatment documentation and billing/coding practices.
• Maintain an organized, prepared, and efficient clinical environment.
• Demonstrate initiative by recognizing what needs to be done and taking action without always being asked.

The Ideal Candidate Will Demonstrate Cross-Training & Leadership

• Be willing to cross-train in front office responsibilities and provide support when needed.
• Demonstrate leadership through a positive attitude, accountability, and a willingness to help wherever needed.
• Communicate openly and effectively with patients and teammates. Our team communicates directly and fully without triangulation 
• Contribute ideas that improve the patient experience and office efficiency.

Most importantly, you understand that our patients are not just appointments on a schedule. They are people who have entrusted us with their care, and that is something we never take for granted.

Qualifications

• Meet all state-specific dental assistant credentialing requirements for the duties assigned in the state of employment (e.g. RDA, CDA, EFDA, state registration, or equivalent as required by the state)
• Current CPR/BLS certification (or ability to obtain prior to start date)
• Knowledge of dental terminology, infection control protocols, and OSHA/HIPAA standards
• Strong communication and commitment to excellent patient care

Compensation

$32-$40/hour
About Us

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. 

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at [email protected]