Assistant General Manager
About the job
- At least 3 years of hotel industry experience.
- At least 2 years of experience supervising eight or more associates.
- High school diploma or equivalent.
- Strong leadership, communication, organization, and problem-solving skills.
- Experience with property management systems and basic accounting practices.
- Must meet company security clearance requirements.
- Ability to push or pull up to 60 pounds and lift or carry up to 30 pounds.
- Ability to stand or walk for extended periods, bend, stretch, and reach.
- Flexible availability, including nights and weekends.
- Lead, train, coach, and develop hotel associates.
- Assist with interviewing and hiring, provide performance feedback, and support associate development.
- Oversee Front Office, Housekeeping, and Maintenance operations.
- Manage schedules, payroll, inventory, purchasing, and other administrative functions.
- Monitor labor, expenses, and operations within established budgets.
- Ensure compliance with company policies, brand standards, safety, and security procedures.
- Resolve guest concerns professionally and ensure high-quality service.
- Maintain effective communication among departments and corporate support teams.
- Complete required operational documentation and reports.
- Assume General Manager responsibilities when the General Manager is absent.
- Perform other duties as assigned.
- Hilton or Marriott experience.
About the company
LBA Hospitality manages and develops hotels for ownership groups, with central teams handling sales, pricing, marketing, accounting and human resources. Its portfolio spans full-service, select-service and extended-stay properties under franchise brands such as Marriott, Hilton, Hyatt, IHG and Best Western. Owners hire LBA to plan hotel openings and coordinate property teams around guest service, brand standards, budgets and sales. Property leaders oversee daily work, drawing on corporate support while LBA earns business from management and development assignments. LBA began with its first Dothan hotel in 1973 and is headquartered in Dothan, Alabama.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Dothan, AL
Founded
1973
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Simplify's Take
What believers are saying
- Guest ratings earn recognition: two LBA-managed hotels won Marriott Chairman's Awards in June 2026, partly for recommendation scores.
- Advancement has a visible example: LBA's August 2026 profile followed Emma Moore's rise to regional director overseeing 22 hotels.
- Corporate teams show staying power: LBA says nearly half have worked there for at least 10 years.
What critics are saying
- Hotel staffing remains a pressure point: LBA's HR manager flagged hiring and turnover challenges in September 2026.
- Owners control management assignments: LBA's September 2026 Westin San Antonio North takeover followed an ownership change.
- Renovations add project demands: LBA's September 2026 Westin San Antonio North announcement planned work through 2028.
What makes LBA Hospitality unique
- LBA handles brand debuts: it opened the first Home2 Suites, Hyatt Studios and LivSmart Studios hotels.
- Restaurant operations expand the work: LBA manages 40-plus dining outlets and 14 independent concepts.
- Outside owners shaped LBA's model: a 16-hotel relationship began its third-party hotel management business.
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