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PACS Services

Post-acute care facility operator and investor

Memory Care Director

Medical, Clinical & VeterinaryUpdated on Nov 13
Full-timeBerkeley, CA, USA$80k - $90k

About the Job

Requirements

  • A high school diploma is required; an associate's or bachelor's degree is preferred.
  • Must be licensed in the state or willing to complete licensure within six months of the start date.
  • Experience caring for memory care residents is preferred; three years of experience is preferred.
  • Demonstrated leadership abilities.
  • Proven ability to communicate effectively with staff, residents, and family members.
  • Strong organizational, written, and verbal skills are required.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
  • Ability to write reports, business correspondence, and procedure policies or manuals.
  • Ability to present information effectively and respond to questions from managers and employees.
  • Ability to apply fractions, percentages, ratios, and proportions to practical situations.
  • Ability to solve practical problems and handle concrete variables in situations with limited standardization.
  • Ability to interpret written, oral, diagrammatic, or scheduled instructions.
  • Must be proficient in Microsoft Suite products.
  • If applicable, the Memory Care Certificate must remain in good standing with the federal and state agencies governing licensing.
  • Must be able to occasionally lift and/or move up to 50 pounds.
  • Must be able to sit, stand, walk, talk, read, or hear while performing job duties.
  • Must be able to use desktop or laptop computers and office equipment, including a copier, scanner, fax, telephone, and calculator.
  • Travel by automobile or airline may be required.

Responsibilities

  • Evaluate the health, functional, and psychosocial status of Memory Care residents and participate in developing individualized service plans.
  • Proactively manage care and services for each resident to maximize the resident’s opportunity to remain in the assisted living environment.
  • Problem-solve with the community management team to case-manage residents with challenging needs and changes in condition.
  • Assist in hiring, onboarding, training, facilitating daily tasks, and scheduling Memory Care team members.
  • Create and lead monthly programming for the Memory Care neighborhood using the Memory Care focus plan and product materials.
  • Facilitate team members’ delivery of personal care services using Memory Care materials, and use residents’ Life Story information to expand cooperative service plans and provide personalized care.
  • Support the Health Services Director in creating initial service plans for Memory Care residents and partner with the director as residents’ health changes.
  • Coordinate with outside providers to obtain needed resident care and services.
  • Provide on-call support for staff questions and staffing coordination.
  • Complete incident and accident reports for Memory Care residents when appropriate.
  • Ensure resident safety systems are in place and operational.
  • Collaborate with community leadership to maintain survey and regulatory compliance.
  • Support the Memory Care neighborhood’s financial performance by assisting with labor and supply management.
  • Facilitate communication with family members, team members, and outside providers.
  • Partner with the community leadership team on marketing efforts and community events.
  • Protect the privacy and confidentiality of resident, employee, facility, and company information and records.
  • Maintain a safe and secure working environment and practice safe working habits.

Desired Qualifications

  • An associate's or bachelor's degree is preferred.
  • Three years of experience caring for memory care residents is preferred.

About the Company

PACS Services

Post-acute care facility operator and investor

PACS Group is a holding company that runs a national platform of post-acute care facilities. It acquires, owns, and manages skilled nursing facilities, assisted living centers, and other long-term care sites, then provides healthcare services to patients after hospital stays. Revenue comes from services provided at these facilities and is paid by Medicare, Medicaid, private insurance, and patient payments. The company’s performance depends on occupancy, reimbursement rates, and how efficiently the facilities are run. Compared with competitors, PACS stands out as a large, publicly traded operator with a broad national footprint focused on growing its post-acute care platform through acquisitions and operational improvements. Its goal is to expand access to post-acute care and create value by owning and optimizing a network of care facilities that serve elderly and chronically ill patients.

Company size
11-50
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2015

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