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Hakim Group

Back-office services for independent eye care

Optical Assistant

Clinical Support & Patient AdministrationPosted on Nov 10
Full-timeBath, UK£12.71 - £13.21In-person

About the Job

Requirements

  • Experience working in the optical industry is essential.
  • Availability to work alternate Saturdays is required.

Responsibilities

  • Provide expert advice and product knowledge about frames, fittings, and lenses.
  • Deliver ongoing patient care and help patients select frames and lenses based on their visual and lifestyle needs.
  • Assist with complex prescriptions with support from the wider team.
  • Perform fittings, adjustments, and aftercare.
  • Assist with day-to-day practice tasks and contribute to maintaining displays and equipment.
  • Serve as a reliable point of contact for patients and colleagues.

About the Company

Hakim Group

Back-office services for independent eye care

Hakim Group is the largest network of independent opticians and audiologists in the UK and Ireland. It uses a joint venture model that acquires a majority stake in practices while the original owners keep a minority share and continue to manage, letting each practice keep its brand and community focus. The group provides centralized back-office support—procurement, finance, accounting, IT, technical support, HR, and training—so clinicians can concentrate on eye and hearing care, with revenue coming from these shared services. Its goal is to grow its network, scale its support platform, and improve efficiency and patient care across the optical and audiology sectors.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Darwen, United Kingdom
Founded
2001

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