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Wolt

On-demand delivery platform for food

Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeKraków, Poland

About the Job

Requirements

  • Solid experience in account management, partnership management, or a similar partner-facing role.
  • Strong relationship-building skills and fluency in both Polish and English.
  • Commercial awareness and comfort working in sales-driven environments.
  • Strong analytical skills and experience with performance metrics.
  • A well-structured, detail-oriented, proactive, collaborative, and hands-on approach to managing partner relationships and priorities.

Responsibilities

  • Support partners in leveraging marketing and growth solutions to maximize their business potential on the platform.
  • Work closely with the marketing team to plan and execute campaigns with restaurant partners.
  • Prepare regular monthly and quarterly business reviews, share performance insights, identify opportunities, and build joint growth plans.
  • Analyze operational and commercial metrics to identify trends, address challenges, and propose data-driven solutions that improve partner performance and customer experience.
  • Lead collaborative discussions and negotiations around campaigns, marketing investments, and initiatives that create long-term value.
  • Help partners adopt new tools, features, and operational best practices.
  • Stay up to date with local market trends, customer preferences, and competitor activity to strengthen partner presence.

Desired Qualifications

  • Experience working with performance metrics, marketing solutions, or growth initiatives.
  • Familiarity with Looker or Power BI.
  • Experience with CRM systems and a genuine passion for food and developing the best restaurants in town.

About the Company

Wolt

On-demand delivery platform for food

Wolt is an on-demand delivery platform based in Helsinki that connects customers with local restaurants and stores to deliver food and other goods. How it works: users order via a mobile app or platform, and Wolt’s technology routes orders to nearby couriers who are independent contractors. Couriers pick up items from partners and deliver them to customers; the app handles payments, including delivery fees, service charges, and commissions for partners, with customers able to tip couriers directly. Differences from competitors: Wolt combines a broad network of partner restaurants and stores with a route-optimizing platform, offers flexible earnings for couriers, and supports tipping through the app, all aimed at making deliveries quick and convenient. Goal: to provide a seamless, efficient delivery experience by leveraging technology to optimize routes and timing.

Company size
10,001+
Company stage
Acquired
Total funding
$821.3M
Headquarters
Helsinki, Finland
Founded
2014

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