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Owens & Minor

Global healthcare products and services distributor

Warehouse Operations Supervisor

Warehouse & FulfillmentUpdated on Nov 11
Full-timeHanover, MD, USA$75k - $80k /yrIn-person

About the Job

Requirements

  • A bachelor's degree is preferred.
  • At least 3 years of professional supply chain or warehouse operations experience demonstrating leadership capability; healthcare, medical, or medical-device industry experience is preferred.
  • Knowledge of supply chain management, logistics, distribution, and/or warehouse management best practices.
  • Ability to work quickly and effectively in a matrix environment.
  • Demonstrated leadership potential and people-management skills, including the ability to lead, coach, and mentor teammates at all levels.
  • Team-building skills, with the ability to motivate and direct others' work.
  • Ability to analyze information and draw conclusions, apply continuous improvement methodologies, and standardize processes across multiple sites and functions.

Responsibilities

  • Oversee daily operations while driving process improvements to enhance efficiency and productivity.
  • Supervise and support the operations team to ensure tasks are completed efficiently and safely.
  • Identify improvement opportunities and implement strategies using Lean, Six Sigma, or other methodologies.
  • Track key performance indicators and analyze data to recommend process changes.
  • Provide training and mentorship on continuous improvement tools and techniques.
  • Ensure operations comply with company policies and safety standards.
  • Manage teammate time, attendance, and schedules, including work shifts and vacation, for assigned functional areas.
  • Provide proactive performance feedback, coaching, and corrective action to teammates in assigned functions.
  • Oversee training for assigned functions and ensure teammates receive appropriate training for their roles.
  • Make succession-planning recommendations and assist with identifying, attracting, developing, coaching, and retaining talent.
  • Ensure assigned functions achieve key performance indicators for safety, quality, productivity, and turnover.
  • Recommend and implement customer-service practices for assigned functions, resolving issues involving service quality, pick, pack, and ship requirements, and deliveries.
  • Coordinate with local Account Management, Transportation, Client Engagement Center, and Corporate Operations teams as needed.
  • Support and implement new-customer conversions at the distribution center to ensure successful new-business implementation.
  • Supervise assigned functions' adherence to company-developed standard operating procedures and work instructions for warehouse management and transportation.

Desired Qualifications

  • Experience leading a team in a fast-paced environment.
  • Lean Six Sigma certification or similar credentials.
  • Proficiency with data analysis and process mapping tools.

About the Company

Owens & Minor

Global healthcare products and services distributor

Owens & Minor is a Fortune 500 global healthcare solutions company that supplies medical and surgical products and services from hospital to home, through brands Apria, Byram, and HALYARD, with 20,000+ teammates. It helps care teams by sourcing, distributing, and providing home medical equipment and home infusion services, plus clinical and distribution support. The difference is its end-to-end reach across hospital-to-home care and an integrated supply chain, backed by large scale and a long history. The goal is to keep healthcare running smoothly by ensuring reliable access to medical products and services wherever care happens.

Company size
10,001+
Company stage
IPO
Headquarters
Indianapolis, IN
Founded
1882

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