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eClerx

Data analytics and BPM outsourcing services

Associate Program Manager

Engineering LeadershipConfirmed live in the last 24 hours
Full-timePune, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • Deep expertise in cloud-native architecture, microservices, DevOps, infrastructure monitoring, enterprise integration, and team management.
  • Knowledge and experience designing end-to-end Azure cloud architectures for high availability, scalability, security, and cost optimization.
  • Experience with containerization and orchestration using Docker and Kubernetes (AKS).
  • Experience implementing GitOps-based deployments using ArgoCD.
  • Experience architecting and governing CI/CD pipelines using Azure DevOps or GitHub Actions.
  • Experience designing cloud networking with VNETs, subnets, NSGs, load balancers, Application Gateway, and firewalls.
  • Experience with observability and monitoring using Datadog, including logs, metrics, APM, and alerts.
  • Experience enforcing infrastructure-as-code practices using Terraform, Bicep, or ARM.
  • Ability to define non-functional requirements for performance, resiliency, disaster recovery, security, and compliance.
  • Experience with Azure core services, including App Services, AKS, Azure Functions, Storage, Azure SQL, and Cosmos DB.
  • Experience with Azure networking, including VNET peering, Private Endpoints, ExpressRoute, or VPN.
  • Experience with Azure identity and security tools, including Azure AD, Managed Identity, RBAC, and Key Vault.
  • Experience with Kubernetes (AKS) cluster design, scaling, security, and upgrades; ArgoCD; Docker image strategy and registry management; and CI/CD pipelines using Azure DevOps or GitHub.
  • Experience with Datadog APM, infrastructure monitoring, logging, dashboards, alerting strategy, and SLA/SLO definition.
  • Understanding of TCP/IP, DNS, load balancing, firewalls, secure cloud design, Zero Trust concepts, security scanning, and compliance controls.
  • Experience with enterprise architecture patterns and system integration, including REST, messaging, and event streaming.
  • Experience with high availability, disaster recovery, and multi-region design, plus performance tuning and capacity planning.
  • Ability to explain complex concepts clearly and manage stakeholders and cross-team collaboration.
  • Ability to balance hands-on work with strategic thinking.

Responsibilities

  • Be accountable for a team of professionals servicing cloud infrastructure and DevOps support.
  • Design, govern, and guide end-to-end Azure solutions in collaboration with business, development, security, and operations teams.
  • Lead containerization and orchestration using Docker and Kubernetes (AKS).
  • Implement GitOps-based deployments using ArgoCD.
  • Architect and govern CI/CD pipelines using Azure DevOps or GitHub Actions.
  • Collaborate with DevOps teams to enforce infrastructure-as-code practices using Terraform, Bicep, or ARM.
  • Define non-functional requirements covering performance, resiliency, disaster recovery, security, and compliance.
  • Review designs and conduct architecture reviews.
  • Mentor senior engineers.
  • Act as a technical escalation point and ensure delivery quality.

Desired Qualifications

  • Azure certifications, with Azure Solutions Architect Expert preferred.
  • Experience with Kafka or Event Hub.
  • Knowledge of security tools, including SAST/DAST.
  • Experience in regulated or large enterprise environments.

About the Company

eClerx

Data analytics and BPM outsourcing services

eClerx Services Ltd. provides business process management and data analytics services to clients worldwide, focusing on financial services, telecom, retail, and technology. It helps clients by managing and optimizing data-intensive processes, acting as an extension of their operations through data management, automation, analytics, and consulting. Its offerings cover trade lifecycle management, risk and compliance in financial markets, digital services like content creation and e-commerce analytics, and customer operations optimization. Its differentiator is combining deep domain knowledge with data-driven insights and it pursues growth through strategic acquisitions, such as Personiv, to expand back-office and customer support capabilities, with the goal of helping clients run efficient, data-driven processes while focusing on core business.

Company size
10,001+
Company stage
IPO
Headquarters
Mumbai, India
Founded
2000

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