T

TTEC Digital

Delivers customer experience orchestration technology

Vice President Sales Executive - Public Sector

Account ExecutiveConfirmed live in the last 24 hours
Full-timeAustin, TX, USARemote

About the Job

Requirements

  • At least 10 years of public-sector business development or enterprise sales experience, with a successful track record selling into either the Federal market or State and Local government.
  • Established relationships and a credible network within the assigned government market.
  • Experience selling Platform as a Service, Software as a Service, professional services, systems integration, or contact center and customer experience solutions.
  • Deep knowledge of contracting vehicles, procurement practices, regulations, and compliance requirements relevant to the assigned market.
  • Strong understanding of digital transformation technologies, including cloud, data, artificial intelligence, automation, and customer experience platforms.
  • Demonstrated success developing go-to-market strategies, territory plans, and complete growth plans.
  • A consistent record of meeting or exceeding targets and closing complex, multi-year, multimillion-dollar opportunities.
  • Ability to develop and deliver effective proposals and presentations to executive and government decision-makers.
  • A bachelor's degree is required.

Responsibilities

  • Develop and execute a strategic growth plan to penetrate targeted Federal agencies or State and Local governments and agencies.
  • Leverage established relationships and networks within the assigned market to identify, qualify, and advance new business opportunities.
  • Maintain a strong understanding of agency missions, priorities, technology requirements, procurement cycles, budget planning, and decision-making processes.
  • Generate new opportunities through proactive outreach, executive networking, partner engagement, and proposal development.
  • Build and maintain trusted relationships with key decision-makers, influencers, procurement leaders, and technology stakeholders.
  • Lead the development of compelling proposals and executive presentations that clearly communicate TTEC Digital’s value proposition.
  • Own opportunities throughout the sales lifecycle, from initial qualification through negotiation and close.
  • Achieve or exceed assigned sales targets, pipeline expectations, and revenue goals.
  • Apply knowledge of applicable government contracting vehicles, regulations, and compliance requirements to support successful pursuit and contract execution.
  • Provide market intelligence to sales, marketing, solution engineering, and delivery leadership regarding agency needs, emerging trends, competitive threats, and new growth opportunities.
  • Help shape TTEC Digital’s capabilities and offerings to strengthen their relevance and competitiveness within the assigned public sector market.
  • Collaborate across sales, alliances, solution engineering, legal, contracting, and delivery teams to ensure coordinated pursuit strategies and seamless execution.

Desired Qualifications

  • A master's degree is preferred.

About the Company

TTEC Digital

Delivers customer experience orchestration technology

TTEC Digital helps organizations manage customer experiences by orchestrating conversations across channels. It combines technology with human-centric empathy and leverages in-house CX strategy, data and analytics, and AI to support contact center platforms and deliver better interactions. The product works by integrating with leading contact center technology and applying strategic CX design, data insights, and automated intelligence to route, personalize, and optimize customer communications. Compared to competitors, TTEC Digital emphasizes its global reach and its blend of strong tech capabilities with hands-on CX strategy, analytics, and AI expertise to deliver end-to-end CX improvements, not just software. The company’s goal is to help organizations deepen customer relationships and achieve stronger business outcomes, such as higher satisfaction, loyalty, and efficiency.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Austin, TX
Founded
Not listed

Recently Posted Jobs

Explore more opportunities at TTEC Digital

See more jobs