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Hakim Group

Back-office services for independent eye care

Optical Assistant Receptionist

Clinical Support & Patient AdministrationPosted on Nov 13
Part-timeManchester, UK£12.71

About the Job

Requirements

  • Optical experience is desirable but not essential; full training will be provided.
  • The role requires working Saturdays. The practice is closed on Mondays.

Responsibilities

  • Book patient appointments.
  • Assist patients with frame styling and lens choices, fittings, adjustments, and aftercare.
  • Provide product knowledge tailored to patients’ visual and lifestyle needs.
  • Help manage more complex prescriptions with support from the wider team.
  • Assist with day-to-day practice tasks and contribute to the upkeep of displays and equipment.
  • Provide a friendly and reliable point of contact for patients and colleagues.
  • Help ensure patients have a smooth, positive experience.

Desired Qualifications

  • Prior optical experience is preferred but not essential.

About the Company

Hakim Group

Back-office services for independent eye care

Hakim Group is the largest network of independent opticians and audiologists in the UK and Ireland. It uses a joint venture model that acquires a majority stake in practices while the original owners keep a minority share and continue to manage, letting each practice keep its brand and community focus. The group provides centralized back-office support—procurement, finance, accounting, IT, technical support, HR, and training—so clinicians can concentrate on eye and hearing care, with revenue coming from these shared services. Its goal is to grow its network, scale its support platform, and improve efficiency and patient care across the optical and audiology sectors.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Darwen, United Kingdom
Founded
2001

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