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Cleveland Clinic

Non-profit medical center delivering care

Outpatient Clinical Care Assistant - Pain Management

Clinical Support & Patient AdministrationUpdated on Nov 13
Full-timeStuart, FL, USANo salary listedIn-person

About the Job

Requirements

  • High school diploma or GED.
  • Understanding of human anatomy, basic patient care activities, and math.
  • Basic Life Support (BLS) certification through the American Heart Association or American Red Cross upon hire or within the new-hire period.
  • One year of recent healthcare experience in a hospital, ambulatory, homecare, assisted living, nursing home, or long-term care setting; additional formal training or education may substitute for some or all of the required experience.
  • Manual dexterity to operate office equipment.
  • Ability to stand, walk, or sit for extended periods as needed.
  • Good visual acuity through normal or corrected vision.
  • Ability to perform light work, exerting up to 20 pounds of force occasionally, up to 10 pounds frequently, or a negligible amount constantly, including work that requires significant standing or walking, pushing or pulling controls, or maintaining a production-rate pace.
  • Follow standard precautions and use personal protective equipment as required.
  • Comply with the annual influenza prevention program through vaccination or an approved exemption.
  • For Florida positions, meet the applicable background-screening requirements.

Responsibilities

  • Obtain vital signs, height, and weight as directed.
  • Collect patient specimens and prepare them appropriately for transport to laboratories.
  • Prepare patients for exams, tests, and special procedures, and assist with exams and treatments as applicable.
  • Complete the rooming process, including reviewing medications, updating allergies, identifying pain level, and asking regulatory screening questions.
  • Identify, document, and report changes to an RN or MD.
  • Assist with indirect patient care.
  • Perform directed patient treatments, including applying heat or cold, simple sterile dressing changes, and measuring, applying, changing, and removing casts, braces, and splints.
  • Repair casts and apply durable medical equipment (DME), and instruct patients in its use.
  • Remove dressings, sutures, and staples.
  • Stock supplies and linens as applicable.
  • Clean and restock dressing supply carts, check emergency carts, and empty needle boxes using appropriate safety measures.
  • Assist with regulatory and safety monitoring and compliance audits as directed.
  • Initiate CPR and other emergency measures as required.
  • Perform assigned administrative or clerical duties, including filing, reception, scheduling, data entry, and patient registration.
  • Assist with rooming patients, answer in-basket messages, help providers with procedures, and schedule outpatient procedures.
  • Collaborate with staff to create a welcoming environment for patients, families, and visitors.
  • Cross-train and float to other areas as needed.

Desired Qualifications

  • Proficiency in using an electronic medical record.
  • Medical background.
  • Currently pursuing education or training in the medical field.
  • EPIC experience.

About the Company

Cleveland Clinic

Non-profit medical center delivering care

Cleveland Clinic runs a nonprofit academic medical center that delivers patient care, conducts research, and educates future clinicians. It provides in-person hospital services, surgeries, and telehealth options, plus digital tools like MyChart to manage care, as well as provider tools such as DrConnect and eRadiology to coordinate care. It differentiates itself by combining clinical care, medical research, and education under a nonprofit model with a broad international network and a strong emphasis on safety and quality. Its goal is to deliver high-quality medical care while advancing medical knowledge and training clinicians to improve health outcomes for diverse populations, globally.

Company size
10,001+
Company stage
Grant
Total funding
$74.7M
Headquarters
Cleveland, OH
Founded
1921

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