Full-Time

Principal DevOps Engineer

Posted on 12/23/2025

ShipBob

ShipBob

1,001-5,000 employees

Global tech-enabled e-commerce order fulfillment

Compensation Overview

$201k - $335k/yr

+ Discretionary Bonus

Remote in USA

Remote

Category
DevOps & Infrastructure (1)
Required Skills
Bash
Kubernetes
Microsoft Azure
Python
Grafana
Github Actions
Git
Computer Networking
Infrastructure as Code (IaC)
Docker
Go
Prometheus
Terraform
Observability
Ansible
DevOps
Helm
Requirements
  • Bachelor’s degree in Computer Science, Engineering, or a related field; Master’s degree preferred.
  • 10+ years of experience in DevOps or related fields, with at least 5 years in an architecture role.
  • Extensive experience with Microsoft Azure Stack, including Azure Kubernetes Service (AKS), and other Azure cloud services.
  • Demonstrated experience in managing and transitioning from monolithic to scalable, distributed architectures across multiple regions.
  • Excellent understanding of CI/CD pipelines (GitHub), infrastructure as code (IaC), and automation tools such as Terraform, Ansible, or equivalent.
  • Solid experience with containerization technologies like Docker and Kubernetes.
  • Sound knowledge of networking, security, and compliance in a global cloud environment.
  • Exceptional problem-solving skills and the ability to manage complex projects with multiple stakeholders.
  • Excellent communication and interpersonal skills.
Responsibilities
  • Design robust, scalable, highly available global cloud architectures that meet business requirements and align with industry best practices.
  • Have extensive hands-on experience with Azure, Kubernetes (AKS), Helm, and Docker containerization.
  • Oversee the design, implementation and optimization of CI/CD pipelines to facilitate automated testing, deployment and monitoring of applications and infrastructure. (GitHub Actions)
  • Have a solid understanding of networking, security, and compliance in cloud environments.
  • Automate infrastructure provisioning with tools like Terraform, Ansible, or similar IaC frameworks.
  • Establish best practices for observability, logging, alerting and monitoring using tools like Prometheus and Grafana.
  • Be experienced with scripting and automation. (Python, Bash, Go, or similar).
  • Champion collaboration with teams across the company to identify DevOps needs and deliver solutions to advanced technology goals that improve developer experience and release velocity.
  • Have a background in compliance-heavy industries and integrating audit requirements with security standards and industry best practices. (SOC2, ISO 27001, etc.).
  • Provide escalation assistance as required to resolve any technology stack related issues that may arise.
  • Coach and mentor team members on best practices and standards in DevOps.
  • Have familiarity with new industry trends in DevOps tools and concepts.
  • Additional duties and responsibilities as necessary.
Desired Qualifications
  • Master’s degree preferred.

ShipBob provides end-to-end e-commerce order fulfillment via a global warehouse network, storing client inventory in fulfillment centers across the US, UK, EU, Canada, and Australia and using a proprietary warehouse management system to track stock. When orders arrive, the system directs picking, packing, and shipping from the nearest center, enabling fast delivery with over 95% of US orders shipped within two days. It differentiates itself by offering a tech-enabled, globally distributed fulfillment network with a single platform for inventory management, order processing, and retailer integrations, plus wholesale workflow features such as EDI automation and retailer-compliant packing slips. The goal is to help e-commerce businesses grow by providing fast fulfillment, reliable stock management, and easy access to wholesale channels.

Company Size

1,001-5,000

Company Stage

Series E

Total Funding

$334.7M

Headquarters

Chicago, Illinois

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • ShipBob Capital provides up to $250K instant financing via Slope integration.
  • Zone-skipping reduces US transit times by one day using TrackBob.
  • Adam Patnaude's Grubhub CFO hire prepares ShipBob for IPO scaling.

What critics are saying

  • Amazon Logistics undercuts ShipBob pricing for SMBs under 500K units.
  • Flexport's Shopify Logistics acquisition bundles fulfillment with freight.
  • Shopify's native network expansion captures merchants at 15-20% lower costs.

What makes ShipBob unique

  • ShipBob's proprietary WMS automates inventory distribution across 60+ global centers.
  • ShipBob Plus offers customized fulfillment for mid-market and enterprise merchants.
  • ARC smart lockers boost warehouse productivity 40% and cut shrinkage 63%.

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Benefits

Flexible time off

Remote HQ

401K match

Quarterly wellness days

Meeting-less Fridays

Parental leave

Happy hours, snacks, & club

Medical, dental, & vision coverage

Pet insurance

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

1%
Yahoo Finance
Apr 14th, 2026
ARC smart locker tech boosts ShipBob productivity 40%, cuts device shrink by 63%

ARC, a division of ChargeItSpot, is deploying its smart locker technology across all ShipBob fulfilment centres following a pilot programme that delivered a 40% increase in associate productivity. The pilot at ShipBob's North Aurora, Illinois facility reduced device shrinkage by 63%, cut device pick-up and return times by 84%, and decreased manager time spent tracking devices by 97%. ShipBob, a global supply chain and fulfilment platform, deployed ARC's system to manage thousands of handheld devices used by warehouse associates. The smart locker solution combines charging lockers with proprietary device management software to ensure devices remain charged, secure and accessible. The technology addresses operational challenges including missing devices, battery depletion and manual oversight requirements that previously resulted in lost time and reduced output across fulfilment operations.

PR Newswire
May 12th, 2025
ShipBob Hires Ex-Grubhub Executive, Adam Patnaude, as Chief Financial Officer

Patnaude joins ShipBob from Grubhub, a leading online food delivery marketplace, where he spent the last nine years in various financial and strategic roles, including the last four as CFO.

PR Newswire
May 1st, 2025
Shein Marketplace U.S. Hosts First-Ever Seller Community Event, 'Shein Elevate,' In Los Angeles

The invite-only, one-day event brought together SHEIN Marketplace sellers and partners for expert insights, hands-on learning, and a celebration of seller success.LOS ANGELES, May 1, 2025 /PRNewswire/ -- On April 30, the SHEIN U.S. Marketplace team hosted its inaugural seller community event at SHEIN's Los Angeles office. The event brought together members of the SHEIN seller community as well as key solution provider partner sponsors, creating an exciting environment for networking, learning, and collaboration

Siam News Network
May 1st, 2025
SHEIN Marketplace U.S. Hosts First-Ever Seller Community Event, 'SHEIN Elevate,' in Los Angeles

SHEIN also announced an integration with ShipBob, a leading global supply chain and fulfillment platform that enables sellers to scale operations by leveraging ShipBob's extensive fulfillment network across the U.S., ensuring fast, reliable delivery to customers.

PR Newswire
Apr 30th, 2025
Shipbob Introduces Shipbob Plus, A Fulfillment Solution For Mid-Market Enterprise Merchants That Require Scale, Support, And Speed

CHICAGO, April 30, 2025 /PRNewswire/ -- ShipBob, a leading global supply chain and fulfillment platform for SMB and Mid-Market ecommerce merchants, today announced the launch of ShipBob Plus, an enterprise-ready fulfillment solution for the fastest-growing modern brands. ShipBob Plus enables high-performing brands to unlock accelerated growth, greater operational resilience, and cost efficiencies through a high-touch, customized fulfillment experience.Powered by ShipBob's expansive global network, brands can chaos-proof their supply chains, tap into economies of scale to save money, and unlock endless omnichannel and international expansion opportunities, all while maintaining the flexibility to stay ahead in an evolving market."Over the last decade, we've had the privilege of working alongside some of the most ambitious and innovative brands in the world, who have shipped hundreds of millions of orders with our partnership," said Dhruv Saxena, ShipBob CEO and co-founder. "ShipBob Plus is built exclusively for these fast-scaling, high-performing brands that are on the path to hundreds of millions, if not over a billion in sales. It's a fulfillment solution as unique and ambitious as the brands we serve, built to empower the next generation of category leaders."Today's fastest-growing brands aren't one-size-fits-all and their fulfillment solutions shouldn't be either. Mid-Market and Enterprise brands have unique catalogs, multiple sales channels across geographies, and evolving operational needs. They require fulfillment that can evolve as fast as they do

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