Accounts Receivable Manager

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POSITION SUMMARY:
The Accounts Receivable Manager is responsible for managing the accounts receivable function and leading the AR team to ensure accurate and timely billing, collections, cash application, account reconciliation, and reporting. The position oversees day-to-day AR operations, establishes priorities and performance expectations, develops and mentors team members, strengthens controls and procedures, and partners across the business to resolve issues and improve cash flow while maintaining accuracy and compliance.

KEY RESPONSIBILITIES:

•    Manage the full accounts receivable cycle, providing leadership, direction, coaching, and mentorship to the AR team while establishing priorities, goals, and performance expectations.
•    Oversee customer billing, cash application, collections, credit balances, deductions, adjustments, disputes, and account reconciliations to ensure receivables are accurate, timely, and properly supported.
•    Monitor accounts receivable aging, collection activity, customer payment trends, and team KPIs; identify risks and drive timely resolution of past-due balances and payment issues.
•    Partner with the accounting team to ensure AR transactions are properly recorded, supported, reconciled, and aligned with general ledger and financial reporting requirements.
•    Track invoicing and payment issues and perform root cause analysis to identify opportunities to improve business processes, customer experience, and collection effectiveness.
•    Own AR-related month-end activities, including A/R accruals, revenue reconciliation, cash flow support, account reconciliations, and review of receivable balances and adjustments.
•    Assist the accounting team with month-end consolidation and close activities to ensure accurate and timely financial reporting.
•    Develop and implement AR policies, procedures, documentation, internal controls, and system improvements to increase efficiency, consistency, and accuracy across the function.
•    Participate in cross-functional projects related to system enhancements, process optimization, credit and collections, and operational efficiency; support annual compliance and financial audits with AR documentation and schedules. Develop working knowledge of the FP&A function, including how AR activity, collections, and cash flow affect projections, key financial ratios, and bank covenant calculations related to the JPM loan.
•    Other responsibilities as assigned.

SUPERVISORY RESPONSIBILITY:
This position has direct reports.

POSITION REQUIREMENTS:

•    Excellent leadership, coaching, and communication skills
•    Accuracy and attention to detail
•    Excellent time management and organizational skills
•    Strong conflict resolution and customer relationship skills
•    Strong analytical and problem-solving abilities
•    High level of efficiency, accountability, and sound judgment

REQUIRED EDUCATION AND EXPERIENCE:

•    Bachelor’s degree in Accounting, Finance, Business, or related field
•    Progressive accounting experience with a strong focus on accounts receivable, billing, collections, cash application, and account reconciliation
•    Prior experience managing, supervising, or leading an accounts receivable team
•    Strong understanding of accounting, finance, credit management, and GAAP principles
•    Proficiency with ERP systems and Microsoft Office, including advanced Excel skills
•    Experience with full-cycle accounting and strong experience with month-end close activities

OTHER JOB REQUIREMENTS:

•    Frequently required to sit, stand, walk, talk, and hear
•    Must have a valid driver's license
•    Ability to operate a computer keyboard
•    Ability to read a variety of materials
•    Ability to sit for extended periods of time
•    Ability to carry 5-10 lbs. (computer, etc.)