Emergency Department Technician

Primary Location:

UofL Hospital - UMC

Address:

530 South Jackson Street
Louisville, KY 40202


Shift:

Days 7A - 7P (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.
With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day

Job Description:

Position Summary and Purpose

The Emergency Department Tech provides clinical patient care support in a caring, safe, and efficient manner, under the direction of a RN.   The Emergency Department Tech also performs other functions including clerical duties, admitting and discharging patients in multiple computer systems, phlebotomy, EKG lead placement, trauma care, and respiratory functions.

Essential Functions:
Under the direct supervision of a manager this position will provide Emergency Department Tech job including: 
•    Responds appropriately in lifesaving situations.
•    Measures and documents intake and output, heights and weights, and vital signs.
•    Applies, monitors, and documents restraint usage.
•    Performs safety checks q 15 min on high risk patients.
•    Responsible for obtaining timed cardiac markers on patients with life threatening heart disease.
•    Verifies all patients are registered by an admission specialist before discharge, corrects any errors in systems. 
•    Knowledgeable of key signs of distress which would require immediate placement of patient in ED during arrival at triage desk. 
•    Performs and documents patient mobility and exercise, and comfort, rest, and sleep care needs.  
•    Performs and documents patient hygiene, grooming, and dressing, skin and nail care, dietary, and toileting and elimination needs.
•    Assists with admitting, physical examination, transferring, and discharging patients. 
•    Transports patients, lab work, specimens, and blood.
•    Organizes equipment and supplies. Assembles equipment; cleans and disinfects equipment. Maintains disinfectant solutions per infection control policies. Communicates with bio medical engineering for equipment malfunctions.
•    Organizes equipment and supplies. Assembles equipment; cleans and disinfects equipment. Maintains disinfectant solutions per infection control policies. Communicates with bio medical engineering for equipment malfunctions.
•    Knowledgeable of supplies and equipment in trauma room. Stock trauma room in preparation for Level 1 and 2 trauma patients. 
•    Applies unsterile hot/cold packs/compresses, bandages, elastic stockings, etc. and documents.
•    Safely and correctly operates equipment (i.e. beds, wheelchairs, stretchers, hypo/hyperthermia unit, mechanical lifts, bed scales).
•    Receives oncoming and gives off-going reports.  
•    Adheres to Universal precaution, infection control, OSHA, and other regulatory policies and procedures.  Maintains safe work practices and follows facility safety procedures.
•    Performs venipuncture for specimen collection under the direction of the RN.  Appropriately labels and ensures delivery to the Clinical Laboratory.
•    Performs routine 12-lead electrocardiography testing under the direction of the RN.
•    Assists the RN or RT with the placement of nasal canula
•    Assist MD’s and NP/PAs with procedure set-ups including sterile fields. 
•    Transcribes and enters physician orders, department orders and messages accurately into the computer. Writes legibly and transcribes orders accurately. Pages consults as needed. 
•    Presents a pleasant, courteous, effective manner with telephone conversations and interactions with others. Locates providers for consults. 
•    Sets up admission charts and disassembles discharged and transferred charts, checking for completeness. 
•    Performs safety checks on equipment and performs QA/QC on point of care testing machines. 
•    Handles desk communications properly and promptly, including responding immediately to intercom, pages and routing of messages to appropriate person.
•    Updates the patients file and hospital billing system with information necessary to complete the collection cycle. Obtains patient/guarantor signatures for the purpose of release of information.
•    Ensures that assignment of patient’s medical record number is accurate according to patient information received.  
•    Ensures that the ordering, attending, referring, and primary care physicians are documented in the hospital computer system (SMS) correctly.
•    Provides care/support to patients with orthopedic injuries i.e. splint, crutch training and assists physician.
•    Perform wound care irrigation.
•    Assist helicopter crew in transporting patient into hospital.
•    Take all necessary steps to ensure safeguarding of patients clothing and valuables.
•    Keep track of all equipment and supplies used. Notifies appropriate person regarding broken or lost equipment and missing supplies.
•    Uses A.I.D.E.T. when communicating with patients, families, visitors, co-workers and customers.
•    Comply with all hospital and departmental policies, mandatory training, and competencies.
•    Assists in orientation of new employees as necessary.
•    Performs other duties as assigned.

Other Functions:
Maintains compliance with all company policies, procedures and standards of conduct 
Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
Performs other duties as assigned
Collaboration & Teamwork: works cooperatively and collaboratively with others toward the accomplishment of shared goals.

Valuing Diversity: recognizing and embracing the unique talents and contributions of others.

Service Orientation: desire to serve and focus one’s efforts on discovering and meeting the needs of internal and external customers.

Achieves Results: reflects a drive to achieve and outperform. Continuously looking for improvements. Accepts responsibility for actions and results.

Organizational Alignment: ability to align people, processes and organizational structure with UMC’s strategic direction.

Developing Others: views people, their knowledge and capabilities as assets and provides opportunities that allow employees to continuously learn and develop.

Communication: practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect.

Integrity: conducts business with honesty and professional ethics. Seeks to achieve results in the best interest of the organization. Models and reinforces ethical behavior in self and others.

Additional Responsibilities:
•    Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
•    Maintains confidentiality and protects sensitive data at all times
•    Adheres to organizational and department specific safety standards and guidelines
•    Works collaboratively and supports efforts of team members
•    Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community
•    Maintains confidentiality and protects sensitive data at all times.
•    Adheres to organizational and department specific safety standards and guidelines.
•    Works collaboratively and supports efforts of team members.
•    Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.

Skills, Knowledge or Abilities critical to this role: 
Language Ability: 
Must be able to communicate effectively in both verbal and written formats.
Reasoning Ability:  
Ability to break down problems or tasks; scanning one’s own knowledge and experience to identify causes and consequences of events

Additional Job Description:

Job Requirements
(Education, Experience, Licensure and Certification)
Education:

• High School Graduate or equivalent required.
• Completion of a recognized Clinical Assistant, Medical Assistant or EMT Training Program or Nursing Students who have completed Fundamentals of Nursing Course from an accredited school of nursing.
• Knowledge of computer and basic equipment.
• AHA Healthcare Provider CPR

Experience:

• External candidates One of the following is Required: Certification as a Nursing Assistant (C.N.A), Certified Medical Assistant (CMA) or Emergency Medical Technician (EMT)
• Must be current and in good standing with state licensing board, or be enrolled in an accredited school of nursing with completion of Fundamentals of Nursing Course. 
• Internal candidates:  Same as External Applicants

                                                                            OR

• Must have a minimum of 1 year of work experience with the University of Louisville Hospital and completion of an onsite CA Fundamentals Class.
• All candidates must have the following: ability to read, interpret, and follow detailed oral, written and illustrated instructions; ability to write simple sentences to complete forms, chart patient data and detail medical instructions for subsequent care; and the ability to establish and maintain effective working relationships with patients, care givers, other employees and the general public.

Certification:

• Basic Life Support (BLS) accredited by the American Heart Association (AHA) required
• State Registered Nurse Aide (SRNA) by the Kentucky Board of Nursing (preferred)

• Job Competency:

• Experience in healthcare setting

UofL Health Core Expectation:

At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

• Honoring and caring for the dignity of all persons in mind, body, and spirit

• Ensuring the highest quality of care for those we serve
• Working together as a team to achieve our goals
• Improving continuously by listening, and asking for and responding to feedback
• Seeking new and better ways to meet the needs of those we serve
• Using our resources wisely
• Understanding how each of our roles contributes to the success of UofL Health