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Whataburger

Runs a burger chain serving made-to-order meals

Restaurant Maintenance Supervisor

Full-TimeUpdated on 10/23/2026
$100k/yr
Senior
Associate's
Buford, GA, USA
In Person
General Maintenance & RepairBuilding & Property Maintenance

About the job

Requirements
  • At least 7 years of maintenance leadership or supervisory experience.
  • At least 5 years supporting restaurants, food service, or multi-site facilities.
  • Proven experience managing preventative maintenance programs.
  • Advanced knowledge of commercial kitchen equipment and building systems.
  • Strong understanding of health regulations, building codes, and safety standards.
  • Demonstrated ability to lead, coach, and develop technical teams.
  • Experience managing vendors and external service providers.
  • Solid project management, prioritization, and problem-solving skills.
  • Working knowledge of computerized maintenance management system (CMMS) platforms and Microsoft Office tools.
  • EPA 608 Universal Certification and OSHA 30.
  • An associate’s degree in a technical field or equivalent experience.
  • Must reside within the supported region and be able to travel throughout it as needed.
  • Must be available full time and able to travel regularly, including day trips, overnight travel, and extended market visits.
Responsibilities
  • Oversee a team of 4–9 technicians, including one Preventative Maintenance Technician, and lead, coach, and hold team members accountable for consistent execution of maintenance standards, service levels, and safety expectations.
  • Ensure at least 95% facility and equipment uptime through proactive maintenance strategies.
  • Oversee maintenance, repair, and performance of HVAC, electrical, plumbing, commercial refrigeration, kitchen equipment, and building systems.
  • Prioritize and manage reactive and preventative work orders using CMMS tools.
  • Develop, monitor, and improve preventative maintenance programs, ensuring consistent execution through Preventative Maintenance Technicians.
  • Balance preventative and reactive maintenance work to optimize equipment uptime, reduce emergency repairs, and control maintenance costs.
  • Conduct facility assessments and identify capital improvement needs.
  • Provide guidance and escalation support for complex repair issues, ensuring appropriate assignment to Maintenance Technicians or external vendors.
  • Manage vendor relationships, contracts, and service performance.
  • Ensure compliance with health codes, safety standards, ADA, and brand requirements.
  • Coordinate emergency response and after-hours maintenance coverage.
  • Analyze maintenance metrics to improve efficiency, reliability, and cost control.
  • Coach, train, and performance-manage maintenance team members with a focus on safety.
  • Support restaurants across an assigned market or region, traveling frequently to partner with Operations, provide onsite support, and maintain relationships with field leaders and teams.
  • When not traveling, work from a home office and collaborate virtually to support ongoing business needs.
  • Adjust to evolving operational priorities and provide out-of-market support when required by business needs.
Desired Qualifications
  • Experience supporting large, geographically distributed restaurant portfolios.
  • Background in capital planning or equipment replacement initiatives.
  • Data-driven mindset with experience using metrics to guide decisions.
  • Comfort leading through change in fast-paced operational environments.
  • Strong communication skills with technical and non-technical partners.

About the company

Whataburger runs a quick-service restaurant chain serving made-to-order burgers, chicken, breakfast and other meals to guests across the South and beyond. Its signature burgers use never-frozen beef on toasted five-inch buns, with toppings such as jalapenos, extra bacon and pickles made to order; most restaurants operate around the clock, 364 days a year. The company sells meals through its restaurants, drive-throughs, curbside pickup, delivery and online ordering, while original-recipe sauces and other foods also reach grocery shelves across the United States. Founded in Corpus Christi in 1950, Whataburger moved its home office to San Antonio, Texas, in 2009.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

San Antonio, TX

Founded

1950

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Simplify Jobs

Simplify's Take

What believers are saying

  • Advancement has defined steps: Whataburger's four-stage Restaurant Career Development Path runs from Team Member to Area Manager.
  • College support extends to families: Whataburger Family Foundation scholarships cover employees and their dependents.
  • Employees supplied the feedback: Whataburger earned its first Great Place To Work certification in September 2026.

What critics are saying

  • The hiring employer varies: Whataburger franchise locations are independently operated, so candidates must identify their actual employer.
  • Financial visibility is limited: BDT Capital's majority stake keeps Whataburger privately held.
  • Overnight shifts are part of hiring: Whataburger's live board lists part-time overnight Team Member roles.

What makes Whataburger unique

  • Restaurant design has a signature: Whataburger's Modern A-Frame combined larger dining rooms with improved drive-through service in 1974.
  • Franchising has deep roots: Whataburger's first franchisee opened its fifth restaurant in 1953.
  • Fans contribute to the brand: Whataburger's Museum of Art publishes their work on Instagram.

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