Full-Time
Voice Data Scientist
Posted on 7/26/2025
Augment
51-200 employees
AI-powered optimization and decision-support for logistics
No salary listed
San Francisco, CA, USA + 1 more
More locations: Chicago, IL, USA
In Person
SF area residency required; Chicago not addressed—clarification needed.
 Data & Analytics (2) |
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- Minimum of an undergraduate quantitative degree in applied statistics, analytics, economics, computer science, mathematics or equivalent experience
- 3+ years of hands-on experience developing AI, econometric, or optimization models with real-world applications
- Experience with SQL and BI tools, required
- Extremely comfortable writing code, experience with Python preferred
- Proven ability to move between technical modeling tasks and product-oriented questions
- Precise and concise communication
- Ability to organize, prioritize, and adapt in a rapid-growth startup
- Insatiable Curiosity, Undying Passion, and Ownership to take on hard real world problems
- Candidates must be located in the San Francisco area
- Design and prototype both text- and voice-modality, RAG-driven agentic systems on large language models
- Design and develop rigorous frameworks to evaluate models and work with engineering teams to deploy these approaches in production
- Monitor model performance in changing real-world conditions
- Fine-tune results with testing and using feedback from customers and stakeholders
- Go through vast amounts of data and research, implementing a range of ML approaches to categorize it, analyze it, and extract actionable insights
- Ongoing thinking and contributions to solve the following: + How do we incrementally build collective knowledge in our agents? + How can we gracefully build judgement in our agents? + How do we mitigate model shortcomings in large scale critical production systems
- Manage individual project priorities, deadlines, and deliverables.
- Be a full business owner: shape the foundation of the product and business that you work on.
- Actively learn new languages, techniques, and methodologies
- Experience building agentic AI applications
- Development experience with Open AI, Anthropic, Llama and other leading LLMs; development experience with voice models like Carteisa or ElevenLabs
- Master’s, PhD degree, further education, or experience in engineering, computer science or other technical related field
- Prior experience in logistics, freight brokerages, shipping and warehouse technologies
- Machine learning, operations research and optimization, developing large software systems, logistics and fulfillment industry, pricing algorithms, shipping technology
- Rich GitHub or hackathon accolades or other ways you can show that you love to build
GoAugment applies artificial intelligence to the logistics industry to provide data-driven insights and tools for strategic decision-making. The company builds AI-powered solutions that can be added into existing logistics systems, helping clients optimize operations and improve efficiency. Its products work by analyzing logistics data, generating actionable insights, and supporting decision-making through integrated software that fits into current workflows. Compared to competitors, GoAugment emphasizes seamless integration with clients’ existing frameworks, a focus on practical data-driven optimization, and a team of engineers, designers, and customer champions to deliver and support the solutions through service subscriptions and partnerships. The company’s goal is to help logistics businesses run more efficiently, reduce costs, and make smarter operational choices through AI-powered technology.
Company Size
51-200
Company Stage
Series A
Total Funding
$110M
Headquarters
San Francisco, California
Founded
2024
Simplify's Take
What believers are saying
- $110M funding from Redpoint and 8VC hires 50 engineers to enhance Augie for $50B freight.
- Turvo partnership embeds Augie into TMS, accelerating adoption in food and CPG sectors.
- Customers like Ewing Outdoor Supply and Reece report 80% quoting time savings.
What critics are saying
- Turvo bundles Augie as native TMS feature, commoditizing Augment within 12 months.
- Flexport AI and project44 agents erode $50B freight with deeper integrations by 2027.
- OpenAI agentic models replace Augie automations in ERPs at zero cost by Q1 2027.
What makes Augment unique
- Augie automates freight workflows across phone, email, portals, and ERPs using natural language SOPs.
- Knowledge Hub embeds freight-native context like carrier preferences into real-time decisions.
- Merlin acquisition adds distribution-specific AI for quoting across fragmented ERPs.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Stock Options
Company Equity
Flexible Work Hours
Company News
Augment, an AI productivity platform for logistics, has launched Knowledge Hub, a freight-native knowledge system designed to capture and deliver operational expertise to logistics teams in real time. The platform unifies operational data, policies and institutional knowledge into a single layer accessible through transport management systems, portals, email and chat. Knowledge Hub addresses the challenge of scattered operational knowledge—such as carrier performance data and customer requirements—that often exists across multiple systems or resides with experienced staff. The system delivers context-aware answers during workflow execution, helping teams make consistent decisions on carrier selection, exception handling and risk management. The platform is available now to Augment customers, who can control knowledge sources, access permissions and deployment locations. Augment has raised $110 million from investors including Redpoint Ventures and 8VC.
Turvo and Augment partner to deliver ai-powered order-to-cash supply chain orchestration. News provided by. Integration brings advanced artificial intelligence to Turvo's Collaboration Cloud, accelerating efficiency, visibility, and profitability across global supply chains. DALLAS, Oct. 30, 2025 /PRNewswire/ - Turvo, LLC ("Turvo" or "the Company"), provider of the world's leading collaboration application designed specifically for the supply chain, today announced a strategic partnership with Augment, the AI productivity platform for logistics. Together, Turvo and Augment will deliver intelligent, end-to-end order-to-cash supply chain orchestration that combines Turvo's networked Collaboration Cloud with Augment's advanced AI capabilities. The partnership empowers shippers, freight brokers, and 3PLs to automate critical workflows, predict disruptions, and optimize execution in real-time - from order creation through final settlement. By embedding Augie, Augment's AI teammate for logistics, directly into Turvo's collaborative platform, customers can reduce manual work, shorten order-to-cash cycles, and unlock new levels of supply chain resilience and profitability. "Turvo's TMS is designed to bring order to the world's most complex supply chains," said Billy Sarracino, CEO of Turvo. "Through the combination of Augment's AI Teammate, Augie, and Turvo's TMS platform, we're providing our customers with an infinitely scalable virtual employee capable of automating workflows, accelerating orchestration, and driving outsized results with a combined technology solution never seen before in the industry." "Partnering with forward-thinking TMS platforms like Turvo helps us serve even more operators in their daily flow of work," said Harish Abbott, Co-Founder and CEO of Augment. "Together, we're giving logistics service providers a real edge by taking the grind out of freight, so their teams are freed to focus on finding new ways to grow and serve customers." The joint solution is now available to Turvo customers across industries including food & beverage, consumer packaged goods, and logistics services. Early adopters are already reporting improvements in efficiency, speed, and decision-making across their operations. To learn more, register to attend the webinar "Augment & Turvo: Bringing AI into the Flow of Freight" on Thursday, November 13th at 1:00 PM CT. About Turvo Turvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo's customers include some of the world's largest Fortune 500 logistics service providers and shippers, as well as small to mid-sized freight brokers. Turvo is based in Dallas, Texas, with offices in Hyderabad, India. www.turvo.com About Augment Augment is the AI productivity platform for logistics. Its flagship product, Augie, is a freight-native AI teammate that works across phone, email, portals, and systems to automate and streamline the most complex logistics workflows - supporting brokers, shippers, and carriers from order to cash. Augment has raised $110M from Redpoint Ventures, 8VC, and leading logistics funds. Learn more at www.goaugment.com. Media Contact: Samantha Foley Turvo 214.263.3547 [email protected] SOURCE Turvo
Augment said its customer base has more than doubled, and the new funds will be used to hire 50 engineers and expand product features.
Artificial intelligence productivity platform startup Augment Technologies Inc. announced today that it has raised $85 million in early-stage funding to accelerate the development of Augie, Augment's flagship AI teammate for logistics.
Augment has raised $85 million in Series A funding, bringing its total capital raised to $110 million. The funding round was led by Redpoint Ventures, with participation from 8VC, Shopify Ventures, and Autotech Ventures. The capital will accelerate the development of Augie, Augment's AI teammate for logistics, and expand its operations. Augie supports over $35 billion in freight under management, enhancing productivity for shippers, brokers, and carriers.