Full-Time

Payments Ops Resiliency Lead

Confirmed live in the last 24 hours

Citigroup

Citigroup

10,001+ employees

Global financial services and banking solutions

Fintech
Financial Services

Compensation Overview

$163.6k - $245.4kAnnually

+ Incentive Awards + Retention Awards

Expert

New York, NY, USA

Category
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Required Skills
Data Analysis
Requirements
  • Demonstrable experience in Financial Services, consultancy or equivalent industry, with technical experience related to operational resilience, business continuity, incident management and/or managing regulatory change
  • Solid understanding of wholesale financial services businesses and end-to-end operating models
  • Proven analytic skills and ability to synthesize information, to communicate effectively with multiple stakeholder groups and to deliver credible outputs supporting senior management decision making
  • Project/ Program Management Experience is a must
  • 10+ years Banking or Financial Services industry experience, Advanced degree
  • Excellent communication skills required to communicate with all staff levels and when communicating problems, opportunities and concepts to non-technical individuals
  • Excellent written communication skills are required to document policies, procedures and standards as they apply to security
  • Must have strong planning and organizing skills with the ability to work well with both seasoned and inexperienced team members
  • Must be able to apply CoB standards to completed and projected projects
  • Must be able to manage and prioritize responsibilities through the effective use of time management and organizational techniques
  • Must be able to apply analytical skills to improve performance of all security associated projects
Responsibilities
  • Ensure TTS consistency across Critical Business Services (CBSs) within the supported Jurisdiction(s) (Framework, deliverables, approach, sharing information across Jurisdiction)
  • Create an execution governance plan on establishing and maintaining the program for the supported Jurisdiction(s)
  • Initial creation of the implementation or refresh Jurisdiction Plan containing CBS level in alignment with Enterprise Resilience Team advised delivery dates
  • Distribute and track deliverables, plus maintain updated plan and RAID feeding into the program reporting (at a CBS level)
  • Actively review and drive mitigations against the RAID log and Action Log
  • Arrange CBS specific working groups (if required) and distribute minutes as required
  • Resolve business issues which are confined to within the supported Jurisdiction, but spanning multiple CBSs
  • Responsible to work alongside the Cluster Ops Res Lead and Cluster TTS Management in conducting the initial review of Cluster's/ Jurisdictions’ Business Services to identify CBSs and CBS Role Holders
  • Jurisdiction Governance Meetings: Schedule / Create / maintain ToR / meeting attendance, meeting materials and minutes
  • Create Jurisdiction content for a regular Executive Summary Report
  • Develop documents to support local jurisdictional operational resilience requirements
  • Follow emerging industry trends and potential disrupters to segments and strategy in relation to operational resilience
  • Deliver specific ad-hoc analysis and tactical support in preparation for business and management meetings
  • Grasp key priorities and complex issues quickly for the larger organization and create clear written presentations/communications
  • Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes
  • Analyse data gathered and develop solutions or alternative methods of proceeding
  • Performs other duties and functions as assigned
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Citigroup provides a variety of financial services to individuals, businesses, and governments around the world. Its offerings include consumer banking, credit, corporate and investment banking, securities brokerage, and wealth management. The company operates in over 160 countries, allowing it to facilitate cross-border transactions and serve a diverse clientele. Citigroup's products work by leveraging its extensive global network and technology to provide efficient banking solutions, generating revenue through interest on loans, service fees, trading, and investment management. What sets Citigroup apart from its competitors is its strong focus on sustainability and social responsibility, demonstrated through its investments in environmental, social, and governance initiatives. The company's goal is to create a positive financial and social impact while achieving growth and profitability.

Company Stage

IPO

Total Funding

$59.8M

Headquarters

New York City, New York

Founded

1812

Growth & Insights
Headcount

6 month growth

-5%

1 year growth

-5%

2 year growth

-5%
Simplify Jobs

Simplify's Take

What believers are saying

  • Citi's investment in Validis enhances automated data standardization in business lending.
  • Partnership with Pylon offers clients access to institutional-grade mortgage products.
  • Involvement in Contour indicates interest in decentralized digital trade finance solutions.

What critics are saying

  • Increased competition in fintech could dilute focus and create conflicts of interest.
  • Potential overexposure to volatile electric vehicle market through investments like Windrose.
  • Integration with Pylon's platform may expose Citi to operational risks.

What makes Citigroup unique

  • Citi operates in over 160 countries, offering a vast global network.
  • The company invests heavily in ESG initiatives, showcasing commitment to sustainability.
  • Citi leverages technological innovations to provide seamless and efficient banking solutions.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Paid Vacation

Paid Sick Leave

Paid Holidays