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CHEP

Pallet pooling and supply chain optimization

Operations Supervisor

Manufacturing & Production OperationsConfirmed live in the last 24 hours
Full-timeWilmington, MA, USA$62k - $90k

About the Job

Requirements

  • A bachelor's degree in Operations or Supply Chain, or relevant experience in a related field.
  • Prior experience in a plant supervisory role in an engineering or manufacturing environment.
  • Strong customer focus orientation.
  • Strong people management capability, including experience with a non-exempt production workforce.
  • Demonstrated success in delivering strong employee relations.
  • Demonstrated ability to work cross-functionally.
  • Experience managing safety performance and programs.
  • Understanding of supply chain practices and metrics.
  • Spanish and English skills are highly valued because 90% of the workforce is Spanish-speaking.

Responsibilities

  • Assist the Plant Manager in managing total plant operations and delivering customer satisfaction by driving results in safety, service, quality, and cost.
  • Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee-relations issues, and fostering a positive and productive work environment.
  • Lead and enhance shift safety performance through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
  • Manage shift maintenance activities and resolve equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
  • Drive continuous improvement initiatives on shift, implementing best practices to improve efficiency, quality, and cost-effectiveness across end-to-end operations.
  • Monitor and manage plant operational costs and yield, working with the Plant Manager to optimize performance and contribute to plant objectives.
  • Address performance and attendance matters in collaboration with HR, ensuring plant staff meet operational expectations.
  • Ensure compliance with CHEP procedures and work instructions and that tasks are completed accurately in line with company standards and operational goals.
  • Supervise production employees and oversee production and shipping schedules based on raw and finished goods availability.
  • Support plant administration to ensure compliance with established policies.
  • Be responsible, in consultation with the Plant Manager, for plant cost and yield performance in partnership with the plant's overall profit and loss.
  • Support plant cost-control initiatives and process control.
  • Review operations, including local transportation activities, to maintain compliance with federal, state, and local laws, including those administered by OSHA, DOL, DOJ, and EPA.
  • Drive safety improvements across the plant.
  • Ensure consistent execution of standard operating procedures throughout the plant in accordance with the PMS Commercial Organization and Global Supply Chain.
  • Deliver operational best practices and cost efficiencies while maintaining quality and raw-material utilization standards necessary for customer satisfaction and plant profitability.
  • Ensure compliance with plant standard operating procedures through teamwork.
  • Identify Lean opportunities to eliminate waste.
  • In partnership with the Plant Manager, recruit, train, develop, evaluate, motivate, delegate to, and monitor plant staff.
  • Drive asset-utilization efficiencies through transportation scheduling, dispatch, and driver management while meeting customer expectations.

Desired Qualifications

  • Six Sigma or Lean certification.
  • Familiarity with private fleet management or transportation.

About the Company

CHEP

Pallet pooling and supply chain optimization

CHEP provides pallet pooling and supply chain solutions. It rents out reusable pallets and containers to clients in consumer goods, retail, and manufacturing, using a subscription-based model and a networked pooling system to move goods efficiently. The service works by supplying standardized, reusable pallets that are circulated among customers, tracked, cleaned, and reused, with optional supply chain consulting and logistics optimization to increase efficiency. Compared with competitors, CHEP operates at a global scale with an integrated, end-to-end pallet pooling network and value-added services, focusing on reducing costs and waste across the supply chain. Its goal is to help customers streamline logistics, lower total costs, and improve sustainability by maximizing reuse of packaging and minimizing waste.

Company size
5,001-10,000
Company stage
Grant
Total funding
$30K
Headquarters
Orlando, FL
Founded
2001

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