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Affinity Group

Food sales brokerage with analytics

Trade Administrator

Sales OperationsConfirmed live in the last 24 hours
Full-timeAlbany, NY, USA$22 - $26 /hr

About the Job

Requirements

  • Previous customer service experience is a plus.
  • Experience with the Regional System is advantageous.
  • Experience with Microsoft Office Suite, especially Word, Excel, PowerPoint, Outlook, and SharePoint.
  • Basic technology skills for communicating through email, phone, and text messaging.
  • Ability to manage adversity and change.
  • Strong communication, influence, and problem-solving skills.
  • Attention to detail.

Responsibilities

  • Provide continuous service to manufacturers, customers, and personnel of the Affinity Northeast Region, ensuring accurate, timely, and complete setup and processing of distributor and manufacturer programs, sales reporting, and cost changes.
  • Represent Affinity in an ethical and professional manner.
  • Provide ongoing trade management support by answering questions and requests using available tools and following through from start to finish.
  • Support sales efforts established by management staff, clients, and customers.
  • Support Client Managers and Account Executives.
  • Complete and submit program and pricing requests.
  • Set up agreed-upon programs and distribute them to all involved parties.
  • Renew expiring programs and submit them for approval.
  • Enter trade administrative data into designated systems according to client specifications.
  • Be available to internal and external stakeholders.
  • File electronic and hard-copy documents using SharePoint.
  • Assist the Customer Service Specialist with necessary information and paperwork.
  • Respond promptly to information requests from management, sales, clients, and customers.
  • Follow each manufacturer's instructions to meet its needs.
  • Communicate transparently and promptly with internal and external stakeholders.
  • Perform other duties as assigned and requested.

Desired Qualifications

  • Previous customer service experience is a plus.
  • Experience with the Regional System is advantageous.

About the Company

Affinity Group

Food sales brokerage with analytics

Affinity Group is a North American food sales and marketing agency that works as a broker to help brands grow in both foodservice and retail channels. It provides sales strategy, culinary support, store-level merchandising and planning, plus category management and consumer-trend insights. The company leverages data and analytics to guide decision-making and deliver real-time results for clients, with divisions for foodservice and retail offering tailored solutions such as menu development, marketing insights, and perishables brokerage. It differentiates itself through its dual-channel focus, a track record of acquisitions to broaden reach (Matrix Sales & Marketing and Jon Morris & Co.), and ongoing data integration and AI enhancements through a partnership with Mascari NXT. Its goal is to drive sales growth and stronger brand performance for client brands across the North American market by turning data and market insights into practical sales and merchandising plans.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Charlotte, NC
Founded
2014

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