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Murgado Automotive Group

Automotive dealerships and service centers

Business Development Center Representative

Full-Time
$16/hr+ Commission
Entry
Midlothian, VA, USA
In Person
Sales & Account ManagementAccount Executive

About the job

Requirements
  • High school diploma or equivalent.
  • Previous experience in a customer service or sales role, preferably in the automotive industry.
  • Excellent communication and interpersonal skills.
  • Proficiency with CRM software and Microsoft Office Suite.
  • Strong organizational skills and attention to detail.
  • Ability to work in a fast-paced, team-oriented environment.
  • Passion for the Mercedes-Benz brand and a commitment to delivering exceptional customer service.
Responsibilities
  • Respond to inbound leads promptly and professionally via phone, email, and online chat.
  • Follow up with potential customers to nurture relationships and encourage dealership visits.
  • Schedule sales and service appointments for customers.
  • Maintain accurate records of customer interactions in our CRM system, Vollie.
  • Assist with various marketing and outreach efforts to generate new leads.
  • Collaborate with sales and service teams to ensure seamless customer experiences.

About the company

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Murgado Automotive Group

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Murgado Automotive Group is an automotive retail group operating franchised dealerships and related service businesses. Its dealerships sell new and pre-owned vehicles while providing financing, parts, maintenance, and repair. The group represents multiple vehicle brands in regional markets across the United States. The group participates in automotive retail rather than manufacturing, with customer relationships extending beyond vehicle sales through trade-ins, financing, parts, scheduled maintenance, warranty work, repair, and dealership service operations.

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