Executives

Job Requirements:High School Diploma or GED equivalent required3+ years hands-on Billing experience in high volume environmentIntermediate skills in Microsoft Word, Excel and OutlookAbility to follow standard operating proceduresAbility to work tight deadlines while maintaining accuracyTeam player, flexible, enthusiastic, and proactiveGood organizational and time management skillsAbility to listen, communicate (written and verbal), and follow-up effectively with all staffing levels as well as internal and external customersAbility to demonstrate integrity and the use of good judgment to handle the confidential nature of duties, tasks, and informationAbility to practice outstanding customer serviceAbility to perform at a fast- paced ever-changing work environment with minimum daily direction ;Characteristics, Duties and Responsibilities:Process weekly Billing FilesUpload, balance, and process adjustmentsPrint, mail and email invoices with reports and timecard backupUpload invoices in various customer portalsResearch outstanding invoices utilizing the aging report and various systemsCancel, correct, and rebill invoices as neededSupport branches by providing invoice copies, billing reports, backup and answering questionsResearch billable hours, adjustments, and creditsResolve Help Desk tickets – this may require a call or meeting with the branch or customerResolve issues for various assigned and unassigned customers and branches