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Investment Property Group

Assistant Community Manager - Affordable Apartment Community

Real Estate Property ManagementConfirmed live in the last 24 hours
Full-timeLancaster, CA, USA

About the Job

Requirements

  • At least 1 year of experience as an assistant manager at a multifamily community with 100 or more units.
  • Experience with rent collection and delinquency management.
  • Ability to foster positive relationships with residents and collaborate with team members.
  • Ability to manage time and solve problems effectively.
  • Ability to resolve conflicts and complaints and provide customer service tailored to the community demographic.
  • Ability to identify areas for improvement and suggest ways to improve property efficiency, productivity, and profitability.
  • Ability to provide responsive customer service, address tenant needs, and support community engagement.
  • Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
  • Marketing and sales skills to promote vacant units and maintain high occupancy rates.
  • Valid driver's license.

Responsibilities

  • Represent Investment Property Group professionally.
  • Work alongside the Community Manager to handle daily activities, property resources, and operational tasks efficiently.
  • Oversee rent collections, maintain accurate ledgers, follow up on delinquent accounts, and coordinate eviction proceedings as necessary.
  • Assist with applications, leasing for new move-ins and renewals, and waitlist management while ensuring accuracy, compliance, and a positive resident experience.
  • Conduct daily property walks to inspect common areas for cleanliness, safety, and maintenance; document findings and take corrective action.
  • Conduct annual or more frequent unit inspections and follow-ups; document findings and take corrective action.
  • Meet with residents and respond to their concerns, requests, and complaints.
  • Interact professionally and respectfully with residents, team members, vendors, and community stakeholders.
  • Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.

Desired Qualifications

  • Bilingual proficiency in Spanish and English.

About the Company

Company size
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Total funding
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