Project Manager

Job Purpose

The Project Manager is a key leader within the project delivery team, working closely with the Program Manager, Senior Project Manager, Technical Services, Quality Assurance, and cross-functional stakeholders to ensure the successful execution of client projects. The Project Manager is responsible for planning, coordinating, and overseeing project activities in accordance with defined scope, timelines, budgets, and client requirements and ensuring coordinators are carrying out tasks. Responsibilities may include project planning, resource management, risk mitigation, stakeholder communication, production oversight, and performance reporting.

The Project Manager’s primary responsibility is to ensure the successful delivery of client projects by managing day-to-day project operations, coordinating internal resources, and driving project execution from initiation through completion. This includes ownership of schedules, resource allocation, project risks, quality standards, and client expectations across a portfolio of localization projects. The Project Manager serves as the primary point of contact for project-related activities, proactively addressing challenges, facilitating collaboration among stakeholders, and ensuring projects are delivered on time, within scope, and to the highest quality standards.

About Generate 

We help our customers Generate better content, at scale.

Job Overview

Key Responsibilities

• Develop and manage project plans, schedules, and resource allocation to ensure timely delivery and alignment with client expectations.
• Ensure adherence to client requirements, quality standards, and performance metrics throughout project execution.
• Serve as the primary point of contact for project-related communications with Senior Program Managers, clients, and internal stakeholders.
• Lead, coach, and support Project Coordinators, promoting effective task execution, accountability, and quality assurance across deliverables.
• Monitor project performance and oversee the preparation of daily production reports, KPI tracking, and status updates.
• Proactively identify, troubleshoot, and resolve project risks and issues, escalating concerns when appropriate.
• Partner with cross-functional teams to improve project workflows, enhance collaboration, and drive operational efficiency.
• Support Agile project management practices and contribute to continuous process improvement initiatives.
• Manage end-of-day reporting and project transitions to ensure seamless handoffs, operational continuity, and stakeholder visibility.

Skills & Experience

• Bachelor’s degree in Business, Information Technology, Engineering, Project Management, or related field, or equivalent experience.
• 3-5 years of project coordination, project management, operations, or technical program support experience.
• Experience working with technical teams supporting software, infrastructure, systems, or technology projects.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Excellent verbal, written, and presentation communication skills.
• Proficiency with Microsoft Office Suite as well as Google Suite, including Excel/Sheets, PowerPoint, Word/Docs, and Teams/GChat.
• Experience using project management tools such as Azure DevOps, Jira, Microsoft Project, Smartsheet, or similar platforms.

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Life at RWS

Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS. 

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

RWS Values 

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.