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Koch Industries

Private conglomerate in energy and materials

Infrastructure Operations Lead

IT OperationsConfirmed live in the last 24 hours
Full-timeTulsa, OK, USANo salary listedIn-person

About the Job

Requirements

  • Experience leading operational activities, projects, initiatives, or teams within an IT infrastructure or technology operations environment.
  • Experience troubleshooting and coordinating the resolution of complex technology issues.
  • Experience supporting enterprise infrastructure, systems, or operational environments.
  • Experience collaborating across technical and business teams to achieve desired outcomes.
  • Experience mentoring, coaching, or providing guidance to team members and peers.

Responsibilities

  • Lead and coordinate infrastructure operations and support.
  • Prioritize and balance workloads to meet business and service objectives.
  • Ensure infrastructure availability, reliability, security, and performance.
  • Serve as the escalation point for complex issues and disruptions.
  • Lead major incident response, communication, and resolution.
  • Drive root cause analysis and improvements that prevent recurring issues.
  • Mentor team members and strengthen technical and operational capabilities.
  • Partner with stakeholders to improve service delivery and effectiveness.
  • Support maintenance, upgrades, capacity planning, and technology refreshes.
  • Establish and improve operational metrics, service levels, and key performance indicators.
  • Simplify processes, automate routine tasks, and improve efficiency.
  • Maintain operational documentation, standards, procedures, and knowledge resources.
  • Promote consistency, accountability, and discipline across support processes.

Desired Qualifications

  • Experience utilizing generative artificial intelligence technologies to improve efficiency, productivity, and service delivery.
  • Experience leading infrastructure operations in a manufacturing, industrial, engineering, or technology-focused environment.
  • Experience supporting enterprise infrastructure technologies such as networking, servers, cloud platforms, cybersecurity, storage, collaboration technologies, or end-user computing.
  • Experience with incident management, problem management, change management, and service management practices.
  • Experience using operational metrics and performance indicators to improve service delivery.

About the Company

Koch Industries

Private conglomerate in energy and materials

Koch Industries is a large, private, diversified conglomerate that operates in energy, chemical processing, and manufacturing. It started from an innovation that turned heavy crude oil into gasoline and grew through long‑term investments rather than short‑term market moves. The company generates value by refining fuels and producing chemical products, and it operates Georgia-Pacific, a major maker of paper and building products. Its business model relies on reinvesting most earnings back into the company to fund steady, long‑term growth rather than paying out frequent dividends or seeking quick profits. Koch differentiates itself from many competitors by staying privately owned, which reduces pressure from public markets and enables longer‑range planning. The company’s goal is to build scale and durability across its holdings by sustainable, multi‑decade growth rather than rapid, episodic gains.

Company size
5,001-10,000
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$985.2M
Headquarters
Wichita, KS
Founded
1940

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