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BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

Order Fulfillment Part Time

Checkout & Customer ServiceUpdated on Nov 10
Part-timeJacksonville, FL, USA$16.25In-person

About the Job

Requirements

  • Previous order-pulling experience is preferred.
  • Big-box or wholesale retail experience is preferred.
  • Previous radio frequency scanner experience is preferred.
  • The role requires continuously lifting objects up to 50 pounds and may require lifting and moving heavier or awkward objects with assistance.
  • The role requires frequent bending, climbing, crawling, handling, pulling, reaching, and stooping while examining or scanning merchandise.
  • The role requires regular, predictable, full attendance.

Responsibilities

  • Pull merchandise from pick lists using a handheld radio frequency scanner to pick and verify orders, then move merchandise from the sales floor to the staging area.
  • Communicate inventory or equipment problems, expired or short-dated items, and replenishment needs to the appropriate club team members.
  • Work with the team to pull merchandise from the reserve area when possible to avoid replenishing from the sales floor.
  • Pick orders in a timely manner to meet productivity requirements, deadlines, service-level agreements, performance metrics, and goals.
  • Follow operational efficiency processes, productivity standards, and established standard operating procedures for BOPIC, Curbside, and Ship from Club.
  • Securely package orders according to standard operating procedures.
  • Keep the Ship from Club area neat, clean, and organized; remove trash and cardboard; and handle damaged goods and spoiled products according to standard operating procedures.
  • Process returns to the club and determine how they should be handled through the damaged/destroyed/returned process or Membership desk.
  • Maintain club policies and procedures, including dress-code standards, and perform other duties as assigned, including working in other departments as needed.
  • Deliver member service, resolve and de-escalate member concerns, and maintain a safe and positive environment for members and coworkers.
  • Maintain a clean and organized Omni space, including organizing and cleaning order-storage bins according to safety and club standards.
  • Access and read departmental production or financial performance reports and understand how consistent execution affects the business.
  • Take responsibility for individual performance and work with club leadership when performance metrics are not met.

Desired Qualifications

  • Previous order-pulling experience.
  • Big-box or wholesale retail experience.
  • Previous radio frequency scanner experience.

About the Company

BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

BJ's Wholesale Club operates a membership-based warehouse club that sells a wide range of products, including groceries and electronics, to individuals and small businesses. Members pay fees to access lower prices, and products are sold both in-store and online, with private-label brands Wellsley Farms and Berkley Jensen available. The company differentiates itself through its membership model, its private-label brands, bulk-format shopping, and a mix of physical and online shopping with additional services. Its goal is to help members save money and shop conveniently through bulk purchases and member discounts, supported by membership dues, product sales, and services.

Company size
10,001+
Company stage
IPO
Headquarters
Westborough, MA
Founded
1984

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