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Accenture

Advises businesses and runs their technology

Learning Strategy & Operations Senior Principal/Associate Director - Life Science

Human Capital & Change ConsultingConfirmed live in the last 24 hours
Full-timeUnited States

About the Job

Requirements

  • Minimum of 8 years of experience in learning strategy, organizational capability development, learning operations, talent consulting, or a combination of these areas.
  • Minimum of 2 years of experience in a professional services environment.
  • Minimum of 2 years of experience contributing to or supporting client engagements, with growing responsibility for workstream and stakeholder management.

Responsibilities

  • Shape, manage, and contribute to learning managed services engagements, supporting operating model design, coordinating delivery across workstreams, maintaining quality, and helping drive measurable client outcomes.
  • Engage with senior client stakeholders, including Directors, VPs, and Heads of L&D, supporting senior colleagues in shaping the strategic agenda and building trusted, long-term client relationships.
  • Support business development within existing and prospective accounts by contributing to proposals, RFP responses, and commercial models as part of the Learning Performance & Innovation offering's go-to-market strategy.
  • Contribute to the design and architecture of learning managed services solutions, helping define scalable operating models spanning governance, roles, delivery structures, and vendor ecosystems.
  • Support client advisory on learning strategy and operating model design, using managed services expertise to connect strategic intent with operational execution and position L&D as a driver of business performance.
  • Conduct learning capability diagnostics and needs assessments, contributing to transformation roadmaps grounded in data, market benchmarks, and business context.
  • Support the design of AI-enabled learning operating models that embed automation, personalization, and analytics across governance, roles, processes, technology, and vendor ecosystems.
  • Help connect learning strategy to business performance outcomes by contributing to measurement frameworks, learning KPIs, and analytics approaches that demonstrate ROI and inform investment decisions.
  • Contribute to the design and delivery of agentic learning strategies, helping clients embed AI-powered performance support and intelligent enablement tools into everyday work.
  • Contribute to learning advisory thought leadership by developing points of view, supporting reusable intellectual property and frameworks, and helping shape go-to-market capabilities as AI changes how organizations design, deliver, and measure learning.
  • Contribute to and help develop cross-functional learning teams by supporting delivery culture and coaching Manager- and Consultant-level practitioners.
  • Contribute to organizational transformation through capability-building programs and leadership development initiatives that build lasting client capability.
  • Travel as required for client work.

Desired Qualifications

  • Demonstrated fluency with generative AI platforms, including ChatGPT, Claude, and Google Gemini, in daily work, with concrete examples of using AI tools to improve deliverable quality and speed.
  • Ability to contribute to the design and architecture of learning managed services solutions, including commercially viable and operationally sustainable operating model components such as governance, roles, processes, and vendor management.
  • Experience contributing to business development, including proposal development, RFP responses, and account support.
  • Project management skills, including managing multiple workstreams in complex engagements, coordinating cross-functional learning teams, and supporting the development of junior team members.
  • Core consulting skills, including structured problem solving, hypothesis-driven analysis, executive storytelling, and high-quality slide and document writing.
  • Experience contributing to practice-building activities such as thought leadership, frameworks, or capability development, and supporting organizational transformation through leadership development or capability-building programs.
  • Interpersonal and relationship-building skills to engage credibly with senior client stakeholders and contribute to trusted client relationships.
  • Expertise in learning measurement and impact frameworks, such as Kirkpatrick, Phillips ROI, and learning analytics dashboards, and demonstrated ability to link learning programs to business outcomes.
  • Advanced degree or certification in adult education, learning science, organizational development, industrial/organizational psychology, or a related field.
  • Experience working with or advising on HR technology platforms such as Workday, SAP SuccessFactors, and Cornerstone, or LMS/LXP strategy and selection.
  • Deep industry expertise in a sector where learning is a critical enabler, such as financial services, healthcare, energy, or consumer goods.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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