Full-Time

Sales & Service Manager

Alo Yoga

Alo Yoga

1,001-5,000 employees

Produces eco-conscious activewear and promotes wellness

Consumer Goods

$55,000 - $75,000

Employee Discount, Monthly Store Incentives

Mid, Senior

Bellevue, WA, USA

Required Skills
Agile
Sales
Communications
Business Strategy
Requirements
  • 3-5 years of retail or related industry leadership experience
  • Working knowledge of MS Office (Word, Excel and Outlook)
  • Extraordinary interpersonal and communication skills, both verbal and written
  • Agile with the ability to handle multiple tasks in a changing environment
  • Highly Motivated by driving business in a fast-paced, innovative environment
  • Business owner mindset with an entrepreneurial spirit
  • Independent work ethic, time management skills, and personal accountability
  • Aligns with and embodies Alo's values
Responsibilities
  • Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
  • Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
  • Continue to build the client relationship daily with our customers
  • Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
  • Represent the business in meetings and on conference calls, in partnership with General Manager
  • Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
  • Future planning workflow business needs to protect optimal performance
  • Ensure that the Sales, Service, and Community team exudes Alo's mission and values to effectively communicate to our visitors who we are, what we do and why we do what we do
  • Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
  • Establish internal & external pipeline through succession planning and recruitment strategy
  • Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager
  • Oversees the execution of certain deliverables on the Alo Sales and Service Model, protecting operational efficiency
  • Collaborates and implement General/Store Manager's vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
  • Demonstrate an ability to navigate the organization with a balance of business need and brand culture

Alo Yoga stands out as a mindful employer, fostering a culture centered around wellness, sustainability, and community. Their commitment to technical advancement is evident in their production of advanced activewear and clean beauty & wellness solutions, positioning them as a leader in the industry. Furthermore, their eco-conscious production methods and philanthropic efforts, such as bringing yoga and mindfulness to millions through their non-profit, demonstrate a strong competitive advantage and a commitment to positive global impact.

Company Stage

N/A

Total Funding

N/A

Headquarters

Beverly Hills, California

Founded

2007

Growth & Insights
Headcount

6 month growth

28%

1 year growth

81%

2 year growth

235%