Full-Time

Associate Technical Writer

Harris Computer

Harris Computer

1,001-5,000 employees

Acquires and grows mission-critical vertical software

No salary listed

Louisiana, USA

Remote

Bachelor's

Category
Content & Writing (1)
Required Skills
LLM
Confluence
HTML/CSS

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Requirements
  • 1–2 years of experience in technical writing, content writing, or a related field; internships and academic experience count.
  • Strong writing, editing, and proofreading skills, with attention to clarity and consistency.
  • Ability to break down complex or technical information into simple, user-friendly language.
  • Comfort working with ClickHelp, Markdown, Confluence, or similar documentation platforms.
  • Ability to manage multiple projects and deadlines.
  • Curiosity and willingness to learn new technical concepts and tools.
  • A bachelor's degree in English, Communications, Technical Writing, Computer Science, or a related field, or equivalent practical experience.
Responsibilities
  • Learn the product delivery life cycle and monitor documentation progress within it.
  • Write and edit user-facing documentation, including user guides, technical reference guides, and release notes.
  • Collaborate with software developers, solution and product managers, and support and services teams to gather technical information and keep documents accurate and up to date.
  • Maintain and organize the documentation site and knowledge base in ClickHelp.
  • Review and edit content for clarity, consistency, grammar, and adherence to style standards.
  • Use artificial intelligence and large language model tools to generate first-draft content from source materials, then edit, fact-check, and fill gaps to produce polished, accurate documentation.
  • Incorporate feedback from user testing, support tickets, and customer questions to improve existing content.
  • Contribute to documentation projects such as content audits, migrations, and restructuring efforts.
Desired Qualifications
  • Familiarity with software development concepts or software-as-a-service products.
  • Basic understanding of HyperText Markup Language and Cascading Style Sheets, including the ability to view and understand underlying HTML source code.
  • Experience generating and manipulating screenshots and diagrams.
  • Exposure to an industry-recognized style guide, such as the Microsoft Style Guide.

Harris Computer builds and grows a portfolio of mission-critical software for vertical markets like Public Sector, Healthcare, Utilities, Insurance, and Education across multiple regions. It works through a buy-and-hold model, acquiring established vertical-market software firms and providing operational support, capital, and shared best practices while each unit serves its niche. The company differentiates itself by owning a large, diverse pool of niche software companies under one umbrella and leveraging cross-portfolio expertise and Constellation Software's backing to provide stability for customers with critical needs. Its goal is to grow and manage this portfolio long term, creating value through ongoing ownership and shared expertise so each company reliably serves its vertical market.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Ottawa, Canada

Founded

1976

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Simplify Jobs

Simplify's Take

What believers are saying

  • Harris entered 2026 with momentum after disciplined execution and sustained growth.
  • TouchBistro adds restaurant software across 16,000-plus locations in 100-plus countries.
  • TECVIA expands Harris into European driver-education software, broadening addressable verticals.

What critics are saying

  • EZSchoolPay faces a February 2026 New York junk-fee class action.
  • Cisco's 2024 Ontario discovery fight keeps Harris records under litigation pressure.
  • Aggressive acquisition dependence risks overpaying; TouchBistro reportedly sold for about $100 million.

What makes Harris Computer unique

  • Constellation-backed Harris bought 19 businesses in 2025, reinforcing permanent-home credibility.
  • Harris operates 200-plus businesses across public sector, healthcare, utilities, education, and insurance.
  • TECVIA and TouchBistro show Harris enters adjacent verticals without integration-heavy rollups.

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Benefits

401(k) Retirement Plan

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

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