Maker Lab

Global marketing consultancy embedding in-house micro-agencies

Digital Technical Project Manager

Project ManagementConfirmed live in the last 24 hours

Full-timeRemote in MalaysiaNo salary listedRemote

About the Job

Requirements

A Bachelor of Arts or Bachelor of Science degree, or equivalent experience.
A proven track record managing large-scale web builds, content management system implementations, and MarTech integrations in a PMO or lead agency role.
A deep understanding of enterprise content management system architectures, user interface and user experience, search engine optimization, quality assurance and testing protocols, and AI-driven web development trends.
Hands-on knowledge of B2B tracking, lead attribution models, Salesforce, Pardot, Google Analytics 4, and Google Tag Manager.
Experience running end-to-end requests for proposals, budget management, and multi-market user acceptance testing.
The ability to translate complex technical limitations to marketing teams and business needs to developers.

Responsibilities

Act as the primary project manager for the enterprise website build and MarTech stack refresh.
Own the roadmap, milestones, trackers, and documentation, including sprints, stand-ups, sprint reviews, and steering meetings, to ensure aligned timelines.
Partner with Procurement to produce and run the comprehensive request for proposal pack to evaluate and select web development agencies.
Manage the project budget by tracking vendor fees, production, and development costs, and flagging variances early.
Plan and execute multi-market user acceptance testing, go-live approvals, DNS cut-overs, hypercare, and transition to post-launch support.
Run discovery workshops with cross-functional groups, including Marketing, Business Teams, Legal, and regional teams, to define objectives, site architecture, user experience flow, and feature requirements.
Translate business needs into functional specifications and a single requirements baseline.
Coordinate review cycles, consolidate feedback, and manage approvals across internal teams and regional points of contact.
Control project scope, ensuring every change request is tied to a clear requirement, cost impact, and stakeholder decision.
Define the in-market website access model, including central access control, market editing rights, and audit trails.
Audit the existing B2B MarTech stack, including Salesforce, Account Engagement/Pardot, Google Analytics 4, and Google Tag Manager, to identify gaps in data flow, lead scoring, tagging hygiene, and CRM integration.
Develop an actionable execution plan to fix attribution bottlenecks and capture marketing-influenced revenue.
Critically evaluate vendor proposals and output quality, including test coverage and code-review sampling, against modern web development trends, search engine optimization, generative engine optimization and answer engine optimization baselines, and performance targets.
Oversee MarTech best practices, including reconfiguring tag management, pixels, custom dimensions, and Pardot–Salesforce data syncs.
Ensure post-launch tracking and analytics are correctly implemented, automating lead reporting to eliminate manual effort.
Define post-launch service-level agreements and support scopes with the selected vendor.
Ensure delivery of comprehensive content management system documentation, including editor and administrator guides and runbooks, and facilitate training for central and regional teams.
Deliver a complete handover package covering site maintenance, content updates, monitoring, and standard operating procedures for data hygiene.

Digital Technical Project Manager

Maker Lab · Kuala Lumpur, Malaysia (Remote) · Contract · Posted 2026-11-03

Workplace: remote

Department: PM/AM/Production

Description

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We’re looking for a Digital Technical Project Manager to lead a new B2B website project, bringing teams and external partners together to drive project planning, manage the RFP process, and ensure smooth delivery aligned with business goals.

Role:

Project & Vendor Management

Act as the primary project manager for the enterprise website build and MarTech stack refresh.
Own the roadmap, milestones, trackers, and documentation (sprints, stand-ups, sprint reviews, steering meetings) to ensure aligned timelines.
Partner with Procurement to produce and run the comprehensive RFP pack to evaluate and select web development agencies.
Manage the project budget by tracking vendor fees, production, and development costs, flagging any variances early.
Plan and execute multi-market UAT, go-live approvals, DNS cut-overs, hypercare, and transition to post-launch support.

Strategy, Requirements & Cross-Functional Alignment

Run discovery workshops with cross-functional groups (Marketing, Business Teams, Legal, and regional teams) to define objectives, site architecture, UX flow, and feature requirements.
Translate business needs into functional specifications and a single requirements baseline.
Coordinate review cycles, consolidate feedback, and manage approvals across internal teams and regional POCs.
Control project scope, ensuring every change request is tied to a clear requirement, cost impact, and stakeholder decision.
Define the in-market website access model, including central access control, market editing rights, and audit trails.

Technical Oversight & MarTech Integration

Audit the existing B2B MarTech stack (Salesforce, Account Engagement/Pardot, GA4, Google Tag Manager) to identify gaps in data flow, lead scoring, tagging hygiene, and CRM integration.
Develop an actionable execution plan to fix attribution bottlenecks and capture marketing-influenced revenue.
Critically evaluate vendor proposals and output quality (e.g., test coverage, code-review sampling) against modern web development trends, SEO/GEO/AEO baselines, and performance targets.
Oversee MarTech best practices, including reconfiguring tag management, pixels, custom dimensions, and Pardot–Salesforce data syncs.

Reporting & Handover

Ensure post-launch tracking and analytics are correctly implemented, automating lead reporting to eliminate manual effort.
Define post-launch SLAs and support scopes with the selected vendor.
Ensure the delivery of comprehensive CMS documentation (editor/admin guides, runbooks) and facilitate training for central and regional teams.
Deliver a complete handover package covering site maintenance, content updates, monitoring, and SOPs for data hygiene.

You:

BA/BS degree or equivalent experience
Experience: Proven track record managing large-scale web builds, CMS implementations, and MarTech integrations in a PMO or lead agency role.
Technical Fluency: Deep understanding of enterprise CMS architectures, UI/UX, SEO, QA/testing protocols, and AI-driven web development trends.
MarTech Expertise: Hands-on knowledge of B2B tracking, lead attribution models, Salesforce, Pardot, GA4, and Google Tag Manager.
Process-driven: Experience running end-to-end RFP processes, budget management, and multi-market UAT.
Communication: Exceptional stakeholder management skills, capable of translating complex technical limitations to marketing teams and business needs to developers.

Contract Type: 12 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

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About the Company

Maker Lab

Global marketing consultancy embedding in-house micro-agencies

Maker Lab embeds cross-functional marketing teams into client organizations to create and run in-house micro-agencies, delivering marketing strategy, creative production for digital and content marketing, data analytics, CRM, influencer engagement, and social media management. The teams work as multidisciplinary pods within the client’s ecosystem, collaborating with culture brands such as YouTube, Netflix, Amazon, and Google to drive business growth and marketing efficiency. Unlike traditional agencies, Maker Lab’s talent-centric approach focuses on embedding flexible, long-term teams that operate inside the client’s own environment, supported by the Miroma Group network of marketing and communications agencies. The company’s goal is to help clients achieve sustainable growth and better marketing performance by providing integrated services and a scalable, in-house-like operating model.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Singapore
Founded: 2015

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