V

Vinfen

Health and human services for disabilities

Residential Counselor - Mental Health Services

Full-TimeDeadline 7/15/27
$22.55/hr
Entry
Associate's
Newburyport, MA, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Must be at least 21 years of age and have held a valid United States driver's license for at least six months; must pass CORI, driving-record, employment-reference, and multi-state background checks.
  • Must be able to obtain CPR and First Aid certification within two weeks of hire and Medication Administration Program certification within 150 days of hire.
  • Must maintain adequate insurance and a safe driving record when using a personal vehicle; driving is required using either a company van or personal vehicle.
  • Must be able to stand, walk, bend, kneel, stoop, crouch, crawl, climb, lift at least 25 pounds using proper lifting techniques or a two-person lift, operate a computer and office equipment, assist people with activities of daily living, remain stationary as needed, maneuver through narrow spaces, and communicate with people served, staff, and external representatives; required vision abilities include close, distance, color, peripheral, and depth perception and the ability to adjust focus.
  • Must be able to work in a professional and confidential capacity and make independent judgments and decisions.
  • Must be able to balance competing priorities and establish supportive, trusting relationships with people served, families, and neighbors.
  • Must demonstrate sensitivity to cultural, religious, ethnic, disability, and gender issues.
  • Must have knowledge of personal computer applications and equipment.
Responsibilities
  • Orient people served who are new to the residence.
  • Collaborate with Integrated Team members to address the needs of people served and implement treatment-plan interventions as directed by the Team LPHA Clinician.
  • Perform day-to-day assignments as directed by the Program Director.
  • Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches with people served.
  • Follow safety, maintenance, Human Rights, operational policies and procedures, and physical-site licensing standards and regulations.
  • Store, administer, document, and dispose of medication in accordance with Medication Administration Program requirements, funding-source regulations, and company policy; ensure compliance with company Medication Administration Program protocols and teach people served medication management.
  • Create opportunities for people served to participate in residence operations, including meal preparation and physical-site maintenance.
  • Encourage social interaction among residents and foster a collaborative environment in which people served, family, friends, and others important to them are welcomed, respected, and valued; serve as a resource for neighbors.
  • Help people served prepare meals and complete household chores and other activities of daily living.
  • Advocate for people served.
  • Participate in training and attend supervision and staff meetings as requested.
  • Assist with orienting new staff.
  • Complete required documentation and incident documentation as needed.
  • Contribute to the program's quality-improvement goals and objectives.
  • Help people served use crisis-intervention techniques when necessary and access on-call backup when needed.
  • Support evidence-based and best practices for people served, including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Wellness Recovery Action Plans, Seeking Safety, and Cognitive Behavioral interventions.
  • Perform physical-site maintenance activities according to the maintenance schedule and other related duties as assigned.
Desired Qualifications
  • Prior experience working in a human-services setting is strongly preferred; one to two years of job-specific human-services experience is preferred.
  • An associate's degree in a human-services discipline is preferred.
  • Bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions are preferred.

About the company

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify's Take

What believers are saying

  • Vinfen added Melissa Shannon as vice president of policy and strategy on August 11, 2026.
  • Gateway Arts raised more than $120,000 in July 2026, strengthening donor-backed programs.
  • The Lowell Restoration Center gives Vinfen a visible, state-backed crisis-care platform through 2028.

What critics are saying

  • Massachusetts staffing shortages hit direct care roles; Vinfen faced layoffs or unpaid leave in 2026.
  • DMH contract dependence creates budget risk; the Lowell extension added only about $250,000.
  • The Commonwealth’s 2026 Skyline Drive case shows Vinfen’s landlord and placement ecosystem faces legal scrutiny.

What makes Vinfen unique

  • Vinfen operates Massachusetts and Connecticut community behavioral health, disability, and brain-injury services.
  • Restoration Center of Greater Lowell opened March 31, 2026 as 24/7 crisis diversion.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account
  • Pet Insurance
  • Paid Vacation
  • Paid Holidays
  • Paid Sick Leave
  • Tuition Reimbursement
  • Employee Referral Bonus